Philips MX5500D Troubleshooting, E n g l i s h, Problem, No sound or distorted sound, Solution

Models: MX5500D

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Troubleshooting

E n g l i s h

Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, please call 1-800-531-0039 for help.

Problem

No power.

No picture.

Distorted or poor picture.

Completely distorted picture or black/ white picture.

The aspect ratio of the screen cannot be changed even though you have set the TV display.

No sound or distorted sound.

The DVD system does not work.

Solution

Check if the AC power cord is properly connected.

Press the STANDBY ON on the front of the DVD system to turn on the power.

Refer to your TV’s manual for correct Video In channel selection. Change the TV channel until you see the DVD screen. (see page 21)

Press DISC on the remote.

Switch the P-SCAN at the back panel to “OFF” position if you are not using a Progressive Scan TV.

Check the video connection. If both S-Video and Component (Pr Pb Y) Video connections are used to connect to your TV, the video signal will go to S-Video automatically every time when you power up the DVD system. To change the setting, refer to ‘Video Output’. (see page 32)

Sometimes a small amount of picture distortion may appear. This is not a malfunction.

Clean the disc. (see page 10)

TVs have a color system standard. If the disc’s or DVD system’s color system is different than your TV’s color system, the picture may be distorted or colorless. Set to the correct ‘TV System’ setting. (see page 21)

The aspect ratio is fixed on the DVD disc.

Depending on the TV, it may not be possible to change the aspect ratio.

Adjust the volume.

Replace the speaker cables.

Check the speaker connections and settings. (see pages 14, 23)

Disconnect the headphones.

Press PLAY to resume normal play mode if necessary.

Press the correct source button on the remote (TV/AV or AUX, for example) to choose the equipment that you want to hear through the DVD system. (see pages 12, 13, 16, 17)

Disconnect the power cord from the power outlet for a few minutes. Reconnect the power cord and try to operate again as usual.

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Philips MX5500D Troubleshooting, E n g l i s h, Problem, No power No picture Distorted or poor picture, Solution