AFTER SALE SERVICE AND WARRANTY

WHEN ASKING FOR SERVICE, CHECK THE FOLLOWING POINTS.

CONDITION

 

CHECK THE FOLLOWING POINTS

 

 

 

 

Is the fuse all right?

When it does not operate

Is the voltage extremely high or low?

 

Is the circuit breaker “ON”?

 

 

 

 

Was the air filter cleaned?

When it does not cool well

Does sunlight fall directly on the outdoor unit?

Is the air flow of the outdoor unit obstructed?

When it does not hot well

Are the doors or windows opened, or is there any source of

 

 

 

heat in the room?

 

Is the set temperature suitable?

 

 

 

Notes

In quiet operation or stopping the operation, the following phenomena

may occassionally occur, but they are not abnormal for the operation.

(1) Slight flowing noise of refrigerant in the refrigerating cycle.

(2) Slight rubbing noise from the fan casing which is cooled and then gradually warmed as operation stops.

The odor will possibly be emitted from the room air conditioner because the various odor, emitted by smoke, foodstuffs, cosmetics and so on, sticks to it. So the air filter and the evaporator regularly must be cleaned to reduce the odor.

Please contact your sales agent immediately if the air conditioner still fails to operate normally after the above inspections. Inform your agent of the model of your unit, production number, date of installation. Please also inform him regarding the fault.

Power supply shall be connected at the rated voltage, otherwise the unit will be broken or could not reach the specified capacity.

Please note:

On switching on the equipment, particularly when the room light is dimmed, a slight brightness fluctuation may occur. This is of no consequence.

The conditions of the local Power Supply Companies are to be observed.

NOTE:

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified person in order to avoid a hazard.

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Philips RAS-18C9, RAC-18C9 After Sale Service and Warranty, When Asking for SERVICE, Check the Following Points