Philips RQ1060 Guarantee & service, Guarantee restrictions, Frequently asked questions, English

English 21

8Pull the wires out of the motor unit and remove the battery.

Be careful, the battery strips are sharp.

Do not put the shaver back into the plugged-in Power Pod or charger after you have removed the battery.

Guarantee & service

If you need information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Customer Care Centre

in your country (you find its phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your country, go to your local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care BV.

Guarantee restrictions

The shaving heads (cutters and guards) are not covered by the terms of the international guarantee because they are subject to wear.

Frequently asked questions

1Why doesn’t the shaver shave as well as it used to?

-- The shaver may not be properly clean. Switch on the shaver and immerse the shaving unit in hot water with some liquid soap (see chapter ‘Cleaning and maintenance’).

-- The shaving heads may be damaged or worn. Replace the shaving unit (see chapter ‘Replacement’).