Installation & User’s Manual | PLCYC LED Luminaires |
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TROUBLESHOOTING
1. Troubleshooting Guide
The chart below provides possible causes and remedies for various error messages and/or symptoms.
WARNING! Any service and maintenance (including troubleshooting), other than described herein should be performed by an Authorized Philips Selecon Dealer or Service Center.
Description | Symptom | Possible Cause/Remedy | |
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| Fixture will not produce or | Unit is set to Preset Off... | |
No light output. | Make sure unit is set to proper Preset. | ||
output light | DMX command to 0 intensity... | ||
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| Adjust intensity to higher level. | |
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| Circuit not energized... | |
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| verify circuit breaker is turned on. | |
No power at luminaire. | Luminaire does not power up | Not plugged in... | |
ensure A/C cable is connected to power source. | |||
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| Power cable wired incorrectly... | |
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| verify power cable and connector are wired correctly. | |
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| See "Connecting Power" on page 6 for more information. | |
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| Not detecting DMX data... | |
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| Disconnect and reconnect DMX input cable. | |
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| Unit is not set to be controlled by DMX - check menu settings. | |
DMX Data Control. | Fixture will not respond to DMX | Check all DMX connections (at control source and luminaire). | |
commands. | DMX data cable not wired correctly or has a broken conductor... | ||
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| check DMX data cable for proper wiring. | |
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| See "Connecting to the DMX512 Network" on page 7 for more | |
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| information. | |
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| Luminaire has detected an over temperature condition... | |
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| The luminaire will reduce power to its LED if it senses that the LED | |
| Fixture appears not to be | is operating over the specified temperature. LED temperature is | |
LED (light) is getting dimmer. | read and recorded through a thermistor imbedded in the LED chip. | ||
operating at full brightness. | |||
| Fan is not operating. Listen for fan operation or adjust settings to | ||
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| increase fan speed. On luminaires with a display check system | |
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| status menu for status of fans and LED operation. | |
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| Password protection is on (locked)... | |
Local programming. | Unit will not allow local | Input proper password to allow local programming and/or | |
adjustments. | |||
programming or changes. | |||
| Unit is controlled by DMX... | ||
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| Disconnect input cables to check issue. |
30 TROUBLESHOOTING
