Philips VRZ364AT, VRZ344AT owner manual Limited Warranty, Model # Serial #

VRZ364/VRZ344 4/7/99 8:11 PM Page 56

56 Limited Warranty

VIDEO CASSETTE RECORDER

90 Days Free Labor/One Year Parts Exchange. This product must be carried in for repair.

WHO IS COVERED?

You must have proof of purchase to receive warran- ty service. A sales receipt or other document show- ing that you purchased the product is considered proof of purchase.

WHAT IS COVERED?

Warranty coverage begins the day you buy your product. For 90 days thereafter, all parts will be repaired or replaced, and labor is free. From 90 days to one year from the day of purchase, all parts will be repaired or replaced, but you pay for all labor charges. After one year from the day of purchase, you pay for the replacement or repair of all parts, and for all labor charges.

All parts, including repaired and replaced parts, are covered only for the original warranty period. When the warranty on the product expires, the warranty on all replaced and repaired parts also expires.

WHAT IS EXCLUDED?

Your warranty does not cover:

•labor charges for installation or setup of the prod- uct, adjustment of customer controls on the product, and installation or repair of antenna sys- tems outside of the product.

•product repair and/or part replacement because of misuse, accident, unauthorized repair or other cause not within the control of Philips Consumer Electronics Company.

•reception problems caused by signal conditions or cable or antenna systems outside the unit.

•a product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufac- tured, approved and/or authorized, or repair of products damaged by these modifications.

•incidental or consequential damages resulting from the product. (Some states do not allow the exclu- sion of incidental or consequential damages, so the above exclusion may not apply to you. This includes, but is not limited to, prerecorded mater- ial, whether copyrighted or not copyrighted.)

•damage caused by the use of non-VHS tapes or tapes that have not been tested and labeled for use in two, four, six, and eight hour VHS recorders.

•a product that is used for commercial or institu- tional purposes (including but not limited to rental purposes).

tion will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).

MAKE SURE YOU KEEP...

Please keep your sales receipt or other document showing proof of purchase. Attach it to this owner’s manual and keep both nearby. Also keep the original box and packing material in case you need to return your product.

BEFORE REQUESTING SERVICE...

Please check your owner’s manual before requesting service. Adjustments of the controls discussed there may save you a service call.

TO GET WARRANTY SERVICE IN U.S.A.,

PUERTO RICO OR U.S. VIRGIN ISLANDS...

Take the product to a Philips factory service center (see enclosed list) or authorized service center for repair. When the product has been repaired, you must pick up the unit at the center. Centers may keep defective parts.

(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the duration of this express warranty. Because some states do not allow limitations on how long an implied warranty may last, this limitation may not apply to you.)

TO GET WARRANTY SERVICE IN CANADA...

Please contact Philips at:

1-800-661-6162 (French Speaking)

1-800-363-7278 (English Speaking)

(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of mer- chantability or fitness for a particular purpose. Philips is not liable under any circumstances for any direct, indirect, special, incidental, or consequential damages, howsoever incurred, even if notified of the possibility of such damages.)

REMEMBER...

Please record below the model and serial numbers found on the product. Also, please fill out and mail your warranty registration card promptly. It will be easier for us to notify you if necessary.

WHERE IS SERVICE AVAILABLE?

Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics Company. In countries where Philips Consumer Electronics Company does not dis- tribute the product, the local Philips service organiza-

MODEL # __________________________________

SERIAL # __________________________________

This warranty gives you specific legal rights. You may have other rights which vary from state to state.

Philips Service Solutions Group, P.O. Box 555, Jefferson City, Tennessee 37760, (423) 475-8869

EL4946E008 / MAC 6108/ 1-98