ERROR MESSAGE LIST

SMTP

Category

Error Message

Possible cause / Possible solution

 

 

 

POP3 server error

Authentication error (POP3)

Entered user name and/or password might be incorrect. Check

 

 

the mail settings.

 

 

 

 

Cannot connect to POP3 server

• The IP address of the POP3 server might be incorrect.

 

 

• The POP3 server might be down. Refer to your network

 

 

administrator.

 

 

 

SMTP server error

Authentication error (SMTP)

Entered user name and/or password might be incorrect. Check

 

 

the mail settings.

 

 

 

 

Connection error to DNS server

• The entered name for the DNS server might be incorrect.

 

(Cannot resolve server name)

Check the DNS settings.

 

 

• The DNS server might be down. Refer to your network

 

 

administrator.

 

 

 

 

Cannot connect to SMTP server

• The IP address of the SMTP server might be incorrect.

 

 

• The SMTP server might be down. Refer to your network

 

 

administrator.

 

 

 

Connection error

MAIL FROM command error

The entered sender mail address might be incorrect. Check

 

 

the mail settings.

 

 

 

 

RCPT TO command error

The entered recipient mail address might be incorrect. Check

 

 

the mail settings.

 

 

 

Internal error

Undefined error

The mail function might have problems. Check the mail set-

 

 

tings.

 

 

 

FTP

FTP server error

Connection error to DNS server

• The entered name for the DNS server might be incorrect.

 

(Cannot resolve server name)

Check the DNS settings.

 

 

• The DNS server might be down. Refer to your network

 

 

administrator.

 

 

 

 

Cannot connect to FTP server

• The IP address of the FTP server might be incorrect.

 

 

• The FTP server might be down. Refer to your network admin-

 

 

istrator.

 

 

 

 

Connection error occurred on

A connection error might have occurred on the FTP server

 

FTP server

side.

 

 

 

Connection error

File transfer error

File transfer might have failed. Check the network connection

 

 

status.

 

 

 

 

Passive mode error

During FTP transfer an error might have occurred. Check the

 

 

FTP client settings.

 

 

 

 

Log out failed

An error might have occurred during the connection with the

 

 

server. Refer to the administrator of the server.

 

 

 

 

Directory change failed

The directory path might be incorrect. Check the FTP client

 

 

settings.

 

 

 

 

User name or password isn't cor-

Entered user name and/or password might be incorrect. Check

 

rect

the FTP client settings.

 

 

 

Internal error

Undefined error

A problem might have occurred in the FTP function. Check the

 

 

FTP client settings.

 

 

 

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Philips WV-NM100 operating instructions Error Message List

WV-NM100 specifications

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