Phoenix Gold ZX475Ti Trouble-Shooting, ZXTi amp manualpg.19

Models: ZX475Ti

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TROUBLE-SHOOTING

TROUBLE-SHOOTING

SYMPTOM

POSSIBLE CAUSE

SOLUTION

No output and Power-on

No battery, ground, or remote

LEDs are off

connection

Verify that the B+, B-, and remote turn-on terminals are properly connected and that the headunit is turned on. Use a DC voltmeter to check for 12 volts between the ground terminal and the B+ terminal. Also, check between the ground terminal and the remote turn-on terminal.

Blown or melted power fuse

Use an ohmmeter to verify that the fuse has

 

continuity between its ends. Disconnect the main

 

B+ cable from the battery and the inputs of all

 

devices in the system (including capacitors). Use

 

an ohmmeter to check for a short between the

 

power cable system and the vehicle's chassis.

 

Correct any short and install a new fuse. Replace

 

only with the same rating and type of fuse.

No output and power-on

No signal from the head unit or

LEDs are on

previous signal processor

Use an AC voltmeter to check for voltage at the headunit or processor's preamp outputs. The level should fluctuate with peaks in the music. An analog gauge works well for this test.

Faulty input signal cables

Use an AC voltmeter to check for voltage at the

 

signal cables' outputs. Try substituting different

 

signal cables.

Faulty speaker or speaker cables

Try substituting another speaker or cables.

Distorted sound

Clipped input signal feeding the

 

amplifier or signal processor

Make sure the headunit and all other components are not producing a clipped signal. Most head- units clip their own output above 7/8 volume. Distorted signals coming into the amp will sound distorted at any input sensitivity setting.

 

Amplifier or signal processor's input

Lower input sensitivity (counterclockwise).

 

sensitivity too high

Setting the sensitivity too high causes distortion.

 

 

Distortion causes speakers to rapidly overheat

 

 

and can result in speaker failure.

Amplifier cuts off when

Poor ventilation

Check for a poor mounting location that allows

driven to high output

 

hot air to be re-circulated within the heatsink.

levels. Thermal protection

 

Check for blocked input or exhaust openings.

circuit activated (yellow

 

 

LED on).

 

 

Total speaker impedance is too low causing excessive heat.

Re-wire speakers to raise the total impedance seen by the amp. Minimum impedance is 2 ohms bridged or 1 ohm stereo.

ZXTi amp manualpg.19

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Phoenix Gold ZX475Ti Trouble-Shooting, ZXTi amp manualpg.19