The manufacturer provides a warranty on all steel parts (except burn pot) and electrical components against defects in material or workmanship under normal use and maintenance for a period of one (1) year from the installation date. There is expressly no warranty on the following components: burn pots, fibreglass rope gasket, paint, or gaskets. This warranty covers defects in materials and workmanship in covered components, provided the product has been installed and operated strictly in accordance with Manufacturer’s printed instructions. This warranty does not cover damage or breakage caused by improper handling, misuse or unauthorized modification. Without limiting the foregoing, the use of fuels other than pelletized wood or fuel corn will void all warranties and liabilities. Commercial applications are warranted for a period of three (3) months on steel parts and electrical components. Pinnacle Stoves Sales Inc. reserves the right to determine commercial applications. All claims under this warranty must be made in writing to the Manufacturer at Pinnacle Stove Sales Inc, 1089 Hwy 97N, Quesnel, BC V2J 2Y3 and should include the following.
1.Name, address, and telephone number of servicing dealer. 2.Name, address, and telephone number of purchaser 3.Date of purchase
4.Model & serial number of unit.
5.Nature of the defect, malfunction and/or complaint. Local representatives are to inspect parts and or unit. If the inspection indicates that the failure was due to defective material or workmanship in covered components and that the other terms and conditions of this warranty have been complied with the manufacturer’s sole duty and liability under this warranty shall be limited to the manufacturer’s replacement or repair, at manufacturer’s option, of the defective unit or part. The purchaser shall assume all costs of shipping to and from the manufacturer. Removal, reinstallation and diagnostic costs are not covered under this warranty.
Extended Parts WarrantyIn addition to the above complete unit warranty, the following applies:
Five (5) year extended warranty,
NEITHER THE MANUFACTURER, NOR THE SUPPLIER TO THE PURCHASER, ACCEPTS RESPONSIBILITY, LEGAL OR OTHERWISE, FOR INDICENTAL OR CONSEQUENTIAL DAMAGE TO PROPERTY OR PERSONS RESULTING FROM THE USE OF THIS PRODUCT, ANY WARRANTY IMPLIED BY LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SHALL BE LIMITED TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. WHETHER A CLAIM IS MADE AGAINST THE MANUFACTURER BASED ON A BREACH OF THIS WARRANTY OR ANY OTHER TYPE OF WARRANTY, EXPRESSED OR IMPLIED BY LAW, MANUFACTURER SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR OTHER DAMAGES OF ANY NATURE WHATSOEVER IN EXCESS OF THE ORIGINAL PURCHASE PRICE OF THIS PRODUCT. ALL WARRANTIES BY MANUFACTURER ARE SET FORTH HEREIN AND NO CLAIM SHALL BE MADE AGAINST MANUFACTURER ON ANY ORAL WARRANTY OR REPRESENTATION.
Some states/provinces may not allow the exclusion or limitation of consequential damages, or limitations of implied warranties, so the limitations or exclusions set forth in this warranty may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state, province to province.
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