Troubleshooting

09

 

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

Problem

The disc won’t play or is automatically ejected after loading.

Remedy

Make sure the disc is free from dirt and dust and is not damaged (page 42).

Make sure the disc is loaded with the label side face-up and aligned properly in the disc tray guide.

Incompatible region number: If the region number on a

DVD-Video disc does not match the number on the player, the disc cannot be used (page 44). In this case the attention sentence “Incompatible disc region number Can’t play disc” is displayed on screen.

Condensation inside the player: Allow time for condensation to evaporate. Avoid using the player near an air-conditioning unit.

Disc is loaded upside down: Reload the disc with the label side face up.

A Super VCD that does not conform with the IEC standards might not play normally.

Picture playback stops and

• Press  STOP, then start playback again ( PLAY).

the operation buttons

• Switch the power off once, unplug from the wall socket, then plug

cannot be used.

back in and switch on again using the front panel  STANDBY/ON

 

button.

 

 

New settings made in the

• Some settings can be changed while a disc is playing, but are not

Setup screen menus while a

effective until the disc is stopped then restarted: Press  STOP,

disc is playing are

then start playback again ( PLAY).

ineffective.

 

 

 

Settings are canceled.

• When the power is cut due to power failure or by unplugging the

 

power cord, settings will be canceled: Press  STANDBY/ON on

 

the front panel to turn the player off. Wait for -OFF-to disappear

 

from the display, then unplug the power cord.

 

 

The remote control doesn’t

• The remote control is too far from the player, or the angle with the

seem to work.

remote sensor is too wide: Use the remote within its operating

 

range (page 16).

 

• The batteries are exhausted: Put in new ones (page 5).

No picture/No color. • Incorrect video connections: Check that connections are correct and that plugs are inserted fully. Also check the video cable for damage.

TV/monitor or AV amplifier settings are incorrect: Check the instruction manual of the connected equipment.

The video output is set to progressive but your TV/monitor is not compatible with progressive scan: See page 12 for how to set to Interlace.

Screen is stretched or aspect does not change.

The TV Screen setting in the Initial Settings menu is incorrect. See page 43 for how to set it correctly for your TV/monitor.

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Pioneer DV-510K-S, DV-210K-K, DV-410V-S, DV-310-S, DV-410V-K, DV-310-K operating instructions Troubleshooting