08Additional information
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
•If the system does not operate normally due to external effects such as static electricity disconnect the plug from the outlet and insert again to return to normal operating conditions.
General
Problem | Remedy |
The power does not | • Leave the unit plugged in, wait for one minute, then switch back on. |
turn on, or switches off | • Make sure there are no loose strands of wire touching the unit. This could |
suddenly (an error | cause the system to shut off automatically. |
message may be | • Check that the speakers are connected correctly. |
displayed at startup). | • Make sure the voltage of the mains power source is correct for the model. |
| • Try reducing the volume level. |
| • If the problem persists, take it to your nearest Pioneer authorized service |
| center or your dealer for servicing. |
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No sound is output | • If you’re using the line input, make sure the component is connected |
when a function is | correctly (see Connecting auxiliary components on page 25). |
selected. | • Press MUTE on the remote control to turn muting off. |
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No image is output | • Make sure the TV is connected correctly (refer to the Setup Guide). |
when playing discs. | • Reset the video output to interlace (see Video Output settings on page 20). |
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No sound from | • Refer to Setting the channel levels on page 6 to check the speaker levels. |
surround or center | • When TUNER or LINE is selected, you can only hear the source in stereo. |
speakers. | Switch the input source to DVD/CD for multichannel sound. |
| • Check that the Recording mode hasn’t been switched on (see Recording |
| mode on page 25). |
| • Check that you haven’t selected the STEREO mode (see Listening in |
| surround sound on page 11). |
| • Connect the speakers properly (refer to the Setup Guide). |
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Can’t operate the | • Replace the batteries (refer to the Setup Guide). |
remote control. | • Operate within 7 m, 30° of the remote sensor (refer to the Setup Guide). |
| • Remove any obstacles or operate from another position. |
| • Avoid exposing the remote sensor on the front panel to direct light. |
SND. DEMO shows in the display and the unit can’t be controlled.
• Press and hold (stop) on the front panel for about five seconds. The disc tray ejects automatically to indicate the Sound Demo mode is disabled.
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