Troubleshooting
As you use the Advanced MCACC application, errors can occur for a variety of reasons, such as incompatibilities with other applications and the current configuration of your PC. If an error occurs, refer to the troubleshooting points below.
If the trouble cannot be rectified even after checking the points listed below, ask the Pioneer Customer Support Division (USA) or Customer Satisfaction Department (Canada).
Pioneer Electronics Service Inc.
Pioneer Electronics of Canada, Inc. Customer Satisfaction Department
TEL: 800-421-1404
TEL:
The application is unstable, or does not work normally
Cause 1:
If your PC does not meet the requirements for using this application, the application can be unstable, very slow, or freeze up.
Check to be sure that your PC meets the requirements for using this application. (See page 2.) You cannot use this application unless your PC meets all of the requirements.
Cause 2:
Even if the required conditions for the computer environment are met, if many files are opened in the application and all are displayed with the MCACC Para option, an error message may appear due to lack of computer memory.
If the error below should occur, either close some of the opened files, or quit the application itself then restart it. If you want to compare many files, we recommend printing them out using the Print function and comparing them on paper.
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