10Additional information
DVD/CD/Video CD player
Problem | Remedy |
The disc is ejected | • Clean the disc and align the disc properly in the disc guide. |
automatically after | • If the region number on a |
loading. | player, the disc cannot be used (see DVD Video regions on page 39). In this |
| instance, one of the following messages appears on screen: Incompatible disc |
| region number/Can’t play disc. |
| • Allow time for any condensation inside the player to evaporate. Avoid using the |
| player near an |
|
|
Playback not possible. | • If the disc is loaded upside down, reload the disc with label side face up. |
|
|
Picture playback stops | • Press (stop), then (play) to start playback again. |
and buttons cannot be | • Switch the power off once, then on again using the front panel |
used. | STANDBY/ON button. |
|
|
Settings are canceled. | • When the power is cut, settings will be canceled. |
|
|
No picture/No color. | • Check that connections are correct and that plugs are inserted fully. |
| • Check the manual of the TV/monitor to make sure the settings are correct. |
|
|
Screen is stretched or | • The TV Screen setting is incorrect. Set the TV Screen option to match the TV/ |
aspect doesn’t change. | monitor you’re using (see Video Output settings on page 27). |
|
|
When recorded on a | • This system uses |
VCR or passed through | cause picture problems when connected through a VCR or AV selector. This is not |
an AV selector, there is | a malfunction. |
disturbance in the |
|
playback picture. |
|
|
|
Picture disturbance | • This player is compatible with |
during playback or dark. | include a copy prevention signal, and when this type of disc is played back, stripes |
| etc., may appear on some sections of the picture depending on the TV. This is not a |
| malfunction. |
| • Discs respond differently to particular player functions. This may result in the |
| screen becoming black for a brief instant or shaking slightly when the function is |
| executed. These problems are largely due to differences between discs and disc |
| content and are not malfunctions of this player. |
|
|
Noticeable difference in | • DVDs and CDs use different recording methods. This is not a malfunction. |
DVD and CD volume. |
|
|
|
• Make sure that the | |
recognized. | Disc compatibility table on page 36 for more on disc compatibility. |
|
|
• Make sure that the | |
recognized. | Disc compatibility table on page 36 for more on disc compatibility. |
|
|
Files don’t show up in | • The files on the disc must be named with the correct file extension: .mp3 for MP3 |
the Disc Navigator/ | files; .wma for WMA files; .m4a for |
Photo Browser. | |
|
|
Can’t play WMA or | • The files were recorded using DRM (digital rights management). This is not a |
malfunction. | |
|
|
42
En