DM1000™ Digital Mailing System Operating Guide
SV60951 Rev. B 4-25
Editing, Deleting or Sending Confirmation Services RecordsThis procedure tells you how to edit, delete or send confirmation services
records once you have entered them into your system.
Your system can store up to 100 of your barcode records before sending
them to Pitney Bowes.
1. Press the Menu key.
2. Press the down arrow key and then select Confirmation Services.
3. Select the appropriate option:
• To edit an existing record, select Edit records. You can edit either
the ZIP Code or barcode entry. To modify the class or service, you
need to delete the record and add it as a new record.
• To delete a record, select Mark record for deletion (you cannot
delete a record once you have sent it to Pitney Bowes).
• To send all of the confirmation service records now, select Send
records.
4. As soon as the system sends all of your records, you can select to print
a receipt on a tape or an envelope, or you can skip printing a receipt
altogether.
Using Electronic Return Receipt (ERR)ERR is the electronic version of the Return Receipt, and is a complimentary
service to the E-Certified Mail service offered on the DM Series system.
When the user selects E-Certified, and E-Return Receipt, they will be able
to track their Certified Mail and Return Receipts over the Internet, including
both www.pb.com and www.usps.com.
Processing Certified Mail electronically through the DM Series™ mailing
system enables you to track delivery over the Internet. When this E-Certi-
fied Mail is processed with E-Return Receipt, the mailer receives a signifi-
cant benefit by processing through the mailing system.
• First, the E-Return Receipt is processed at a discount from the normal
“Green Card” for Return Receipt.
• Secondly, the Green Card is substituted by an electronic PDF docu-
ment that includes the delivery information and recipient signature. This
eliminates the hard copy Green Cards that often get lost or misfiled.
• And most importantly, the electronic information is stored for 7 years,
allowing electronic access to the records at no additional charge.
Installation/Setup
1. Verify that services are enabled:
a. Press Existing Features.
b. Press Confirmation Services.
NOTE: These electronic services for Certified Mail and Return Receipt are fully
approved by the USPS.
IMPORTANT: Perform the following steps in the order given.