4 • Running Mail
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Off-Line Electronic Return Receipt (ERR)Off-line ERR allows you to process Certified Mail™ with Electronic Return
Receipt using applications other than Pitnew Bowes’ electronic Certified
Mail solution.
If you already have a Certified Mail solution, or acquire one outside of
Pitney Bowes, you can use the Off-line ERR feature to process your Certi-
fied Mail and Electronic Return Receipt without entering or scanning the
tracking number into the meter. The appropriate fees for Certified Mail and
ERR will be applied to the mailpiece automatically. You then refer to your
service provider’s application to track the mail and obtain the electronic
return receipt.
Follow the steps below to select the Off-line ERR feature:
1. On the main screen, select Class. The Select Class menu opens.
2. Select 1stCl Letter.
3. Select Letter.
4. Select Certified.
5. Select Offline eRR.
Press Enter. The system returns to the main screen.