Table 5-1. Troubleshooting Chart (continued)

Symptom

 

Possible Cause(s)

 

Solution

 

 

 

 

Picture is okay, but there is

Audio output is muted.

• Press the MUTE button

no sound.

 

 

 

on the remote control.

 

• Volume setting is too

• Turn up the volume.

 

 

low.

 

 

 

Source component is

Check audio

 

 

connected incorrectly

 

connections to source

 

 

or not at all.

 

component.

 

Speakers are

Check speaker

 

 

connected incorrectly

 

connections (Figure

 

 

or not at all.

 

3-7).

 

Audio settings are

Check the following

 

 

incorrect.

 

settings: Digital Audio

 

 

 

 

Out (page 34), Speaker

 

 

 

 

(page 34) and HDMI

 

 

 

 

Audio (page 36).

 

 

 

 

 

Image is too bright and/or

Contrast is set too high.

Lower the contrast

lacks definition in the

 

 

 

setting.

bright areas of the image.

 

 

 

 

Image appears “washed out” and/or dark areas appear too bright.

• Brightness is set too

• Lower the brightness

high.

setting.

Colors in the image are swapped; for example, reds appear blue or vice versa.

The Red/Pr, Green/Y or Blue/Pb outputs from the source are connected to the wrong inputs on the PD520.

Ensure that the source outputs are connected to the correct PD520 input.

RGB-HD images appear

Clock and Phase

Manually adjust Clock

“noisy.”

 

settings need

 

and Phase settings, or

 

 

adjustment.

 

perform an Auto-Adjust

 

 

 

 

(refer to PC Mode

 

 

 

 

Adjust on page 35).

 

 

 

 

 

“Invalid mode” appears

The resolution and

Select a compatible

on-screen.

 

frequency of the video

 

resolution and vertical

 

 

card in the computer

 

frequency (refer to

 

 

are not compatible

 

Computer Signal

 

 

with the PD520.

 

Compatibility on

 

 

 

 

page 52).

 

 

 

 

The image is too large or

Image size needs

• Adjust the image size

too small.

 

adjusting.

 

(refer to PC Mode

 

 

 

 

Adjust on page 35).

 

 

 

 

 

44

Planar PD520 Owner’s Operating Manual

Page 56
Image 56
Planar PD520 manual Computer Signal

PD520 specifications

The Planar PD370, PD420, PD470, and PD520 are a series of high-performance professional displays designed for various applications including corporate, retail, and educational environments. Each model offers unique features and characteristics that cater to different user needs, ensuring versatility and exceptional visual quality.

The Planar PD370 is a 37-inch display that excels in delivering vibrant images with its Full HD resolution of 1920x1080 pixels. Its narrow bezels allow for a sleek design, making it ideal for multi-display configurations. It supports a range of connectivity options, including HDMI, DisplayPort, and VGA, ensuring compatibility with various devices. Additionally, the PD370 features advanced color calibration technology that guarantees consistent color accuracy, making it perfect for video presentations.

Moving to the PD420, this 42-inch display enhances viewing experiences with its larger size and similar Full HD resolution. The PD420 is equipped with advanced LED backlighting, which improves brightness and contrast ratios, resulting in dazzling visuals even in well-lit spaces. It also includes built-in speakers, which is a notable feature for presentations and video playback, eliminating the need for external audio equipment. The PD420 is optimized for 24/7 operation, making it suitable for digital signage applications.

The PD470 takes productivity a step further with its 47-inch display. This model is particularly designed for collaboration, featuring touchscreen capabilities that allow for interactive presentations and teamwork. The responsive touch technology ensures smooth navigation, while the anti-glare surface minimizes reflections and provides a comfortable viewing experience. Additionally, the PD470 supports multiple input sources, allowing users to switch between devices seamlessly.

Finally, the PD520, which stands as the largest in the series with a 52-inch display, combines superior resolution with impressive multi-source input capabilities. It integrates intelligent software for enhanced content management and scheduling, particularly beneficial for retail scenarios where dynamic content is essential. The PD520 is also designed with robust durability for constant use in high-traffic environments.

Overall, the Planar PD370, PD420, PD470, and PD520 each deliver exceptional performance tailored for specific applications, boasting features such as full HD resolution, advanced connectivity options, and user-friendly interfaces. These displays are designed not just to meet professional standards but to elevate the overall viewing experience across various sectors.