Outbound/Inbound DM Group) or Call Flow (refer to section “Call Flow Editor”) to take effect.

Chapter 4 Call Flow Editor

Call Flow Editor is used to control the call behavior including voice prompt, AAA, DM…etc. It requires Java run time to run.

Step 1: Click Control→Call Flow Editor to create a Call Flow, click button to activate IVR Tool as figure 4-1

Figure 4-1

Component Description:

∙New: Create a new call flow

∙Load Call Flow: Load call flow from VIP-2100

∙Save: Save a call flow in VIP-2100

∙Cut: Cut a component

∙Copy: Copy a component

∙Paste: Paste a component

∙Delete: Delete a component

∙Line: Connecting 2 components together

∙Select: Select the component at call flow workspace

∙Scroll: Scroll the call flow workspace

∙Zoom: Zoom in or zoom out the workspace

∙View Grid: View or not

∙Show Component Table: Show all component table

VIP-2100 User’s manual

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