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Planon System Solutions DocuPort Series DocuPen manual Software Installation Messages ScanSoft

Models: DocuPort Series DocuPen

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Page 41

Troubleshooting

Software Installation Messages ScanSoft®

This may appear if a previous installation has been detected.

1.You can choose to continue, but it is best if you

remove older versions.

2.To remove programs, open Control Panel, Add/Remove Programs, & remove.

3.You may be required to restart your computer.

4.Once restarted, open & close CD tray to start-up.

For more detailed help contact

TOLL FREE 1-877-DOCUPEN

HELPLINE

DocuPen™ Operation Manual 41

Image 41

Planon System Solutions DocuPort Series DocuPen Software Installation Messages ScanSoft, For more detailed help contact

Contents

Operating Manual DocuPenDocuport Incorporated Planon System Solutions Inc Canada Ices 003, IssueTrademarks Regulatory InformationContents Docupen Introduction Check the ContentsBattery Cover Pen Scanner Power ButtonDocuPen Overview RollersLED Indicators Insert the new batteries correctly as illustrated below Getting StartedInserting the Batteries Changing the Batteries About the Battery Life To obtain the best scan results, note the following Points to Remember Before You ScanScanning Scanning Lengths Additional Scanning TipsScanning Too Fast During Scanning better control without cable… Windows 2000 & XP log on as Administrator Installing the DocuPen SoftwareUnplug the USB cable before installing software DocuPen Driver Platform RequirementsRemember to remove USB Cable if plugged Installing the Paperport SE 8.0 Software Page USB Plug DownloadingTo download the scanned images to your computer To download using Windows 98/2000/ME/ with Kodak Imaging Page Windows 2000 says Acquire Image Windows 98 says Scan New Immediately After click If you miss the timing you only have 3-4 secondsViewing Images To download the Scanned Images Using Win XP & PaperPort SE Page Saving Images in PaperPort SE Saving Images in Windowss Imaging To erase the DocuPen memory bank Erasing the DocuPen Memory BankPage Frequently Asked Questions Refer to the section Capacity of Pen’s Memory Bank How Are the Scanned Images Handled?USB Cable will work on Windows 98/2000/ME/XP What is a Good Scanned Image? Why is part of image missing? Why is image compressed? Why is image skewed? PenTwain message when trying to Download, or Erase TroubleshootingCannot Connect to the Penscanner Ensure cables fully insertedLed Lights on, but no scanner light Blinking LED Lights Indicate Error ConditionsLED lights do not turn on at all OK, Cancel Software Installation Error MessagesSoftware Installation Error Messages Win 2000/XP You must be log on as AdministratorFor more detailed help contact Software Installation Messages ScanSoftDownload Failed Error Messages Lost Calibration Message You can also restore buy attempting to downloadClick OK Unplug Pen scanner Ready to use Download Failed MessagesAppendix DocuPen SpecificationsDocuport Incorporated Proper Handling and Safe UseTechnical Support Warranty Day Limited Warranty Certificate Warranty Card