Planon System Solutions DocuPort Series DocuPen Blinking LED Lights Indicate Error Conditions

Troubleshooting

Blinking LED Lights Indicate Error Conditions

	LED lights do not turn on at all.
	Make sure you have installed the batteries correctly. Check battery contacts page 43.
	Led Lights on, but no scanner light.
	Batteries are weak, replace with 4 new batteries.
Error	Meaning
3 blinks	Data buffer full
during scan	This condition indicates that the DocuPen™ ’s data
	scan buffer is full, and you will not be able to scan
	further. If there is enough available space left in the
	buffer, the device will attempt to save the scanned
	data in the DocuPen™ ’s memory bank.
4 blinks after	Not enough space available in memory bank
	This condition indicates that the DocuPen™ ’s memory
scan	bank is full, and the scanned image cannot be saved.
	You must download the DocuPen™ ’s memory bank,
	erase the scan memory, and re-scan the image.
	Not enough space available in memory bank
5 blinks at	This condition indicates that the DocuPen™ ’s memory
	bank is full, and the scanned image cannot be saved.
scan start	You must download the DocuPen™ ’s memory bank,
	and erase the scan memory.
6 blinks	Power lost during last erase operation
	This condition indicates that during the previous erase
when you	operation, the DocuPen™ lost power and,
turn on the	consequently, its calibration values have been lost.
DocuPen™	This may be due to weak batteries. Change batteries if
	required. Before resuming scanning, you must upload
	the calibration values to the DocuPen™. See
	instructions on page 43.
		DocuPen™ Operation Manual 38