4920 - VISTA USER GUIDE 29/9/00 11:46am Page 16

 

 

ADAPTER TROUBLE SHOOTING GUIDE

 

 

 

 

GB

 

 

 

PROBLEM

 

 

 

 

 

 

 

 

 

 

I cannot hear callers/callers cannot hear me

 

 

 

 

 

 

 

 

 

 

Possible cause

Remedy

 

 

 

 

Battery problem

Check that the batteries are correctly installed

 

 

 

 

 

and that the cover is fitted properly

 

 

 

 

Incorrect setting of

Refer to the compatibility chart and set to

 

 

 

 

6 position switch

the correct position

 

 

 

 

Check transmit level

Adjust to the recommended level as shown on

 

 

 

 

 

the compatibility chart and make a test call

 

 

 

 

Low receive volume

Rotate the volume control on the top of the

 

 

 

 

 

Vista. To increase the volume turn the dial to

 

 

 

 

 

a higher number

 

 

 

 

Cables not plugged

Check the connections to your telephone

 

 

 

 

in correctly

and headset. Refer to the user guide for

 

 

 

 

 

instructions

 

 

 

 

Headset/Handset

To use the Vista with your headset, make

 

 

 

 

setting incorrect

sure that the green indicator is showing on

 

 

 

 

 

the switch

 

 

 

 

Mute function

Your voice is muted if the green indicator is

 

 

 

 

switched on

showing on the switch

 

 

 

 

 

 

 

 

 

 

PROBLEM

 

 

 

 

 

 

 

 

 

 

Caller cannot hear you clearly

 

 

 

 

 

 

 

 

 

 

Possible cause

Remedy

 

 

 

 

Your voice seems

Only set the transmit level to the level that

 

 

 

 

unclear to your

needed you clearly for your voice to be heard

 

 

 

 

callers

clearly. Do not set this level too high.

 

 

 

 

 

 

 

 

5

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Plantronics M12 manual Adapter Trouble Shooting Guide, Possible cause Remedy