Contents

Welcome

4

 

 

 

 

 

 

System Requirements

4

 

 

 

What's in the Box

5

 

 

 

 

 

Base and Headset Basics

6

 

 

 

Accessories

7

 

 

 

 

 

 

Customize Your Headset

8

 

 

 

Adjust the Headband

8

 

 

 

Adjust the Mouthpiece

8

 

 

 

Charge Your Headset

10

 

 

 

 

Desk Phone: Connect and Call

11

 

 

Choose Desk Phone Setup

11

 

 

Make a Desk Phone Call

12

 

 

Mobile: Connect and Call

13

 

 

 

Computer: Connect and Call

14

 

 

Connect Your Computer

 

14

 

 

Place a Softphone Call

14

 

 

Position Your Base

14

 

 

 

 

Headset Features

15

 

 

 

 

 

Headset Controls 15

 

 

 

 

Headset Power

15

 

 

 

 

 

Headset Battery Level

16

 

 

 

Mute your Headset During a Call

16

Adjust Your Headset Volume

16

 

Turn On/Off Headset LED

17

 

 

Out of Range Warning Tones

17

 

Base Features 18

 

 

 

 

 

 

Base Buttons

18

 

 

 

 

 

Base Subscription Button

18

 

 

Set the Range

19

 

 

 

 

 

Bluetooth Pairing Button

19

 

 

Daily Use

21

 

 

 

 

 

 

Incoming Calls

21

 

 

 

 

 

Outgoing Calls

21

 

 

 

 

 

Multi-Phone Status

23

 

 

 

Mobile Phone and Headset Audio

23

Combine Audio From Any Two Lines or Channels 23

Conference Up to Three Additional Headsets 23

Advanced Use

25

 

 

Install Plantronics Software

25

Plantronics Control panel

25

 

Devices Tab

25

 

 

Device Settings > Base Tab

26

 

Device Settings > Headset Tab

28

Device Settings > Security Tab

29

Applications Tab 29

 

 

Preferences

29

 

 

2

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Plantronics W720-M, W710-M manual Contents

W710-M, W720-M specifications

The Plantronics W720-M and W710-M are advanced wireless headsets designed for professional use, particularly in call centers and office environments. Both models offer the reliability and performance that businesses demand, coupled with user-friendly features that enhance productivity.

One of the standout characteristics of the W720-M and W710-M is their wireless connectivity. Utilizing DECT technology, these headsets provide a robust and interference-free connection, allowing users to enjoy high-quality audio without the constraints of cords. The range is impressive, offering up to 350 feet of wireless freedom, enabling employees to move around their workspace freely while still being connected to their phone or computer.

Audio quality is paramount in communication devices, and both models deliver exceptional sound clarity. Equipped with wideband audio technology, they facilitate crisp and clear calls, making it easier to engage in conversations without missing critical details. The W720-M features a noise-canceling microphone, dramatically reducing background noise and ensuring that your voice is heard clearly by the recipient.

Comfort is another key feature of these models. The W720-M comes with a cushioned headband and ear pads, designed for all-day wear. Whether in back-to-back calls or lengthy meetings, users can rely on these headsets to provide maximum comfort, minimizing fatigue. The W710-M, while also designed for comfort, offers a lighter build, catering to users who prefer a more discreet earpiece that weighs less on the ear.

Battery life in the W720-M and W710-M is impressive, with up to 12 hours of continuous talk time on a single charge. They also boast quick charge capabilities, allowing users to get back to work swiftly when the battery runs low.

Both headsets are compatible with various devices, including desk phones, PCs, and mobile devices. This versatility ensures that users can use them across different platforms, making them ideal for a range of settings. Furthermore, they are equipped with smart sensors that answer calls automatically when the headset is worn, providing a seamless transition between calls and enhancing efficiency.

In conclusion, the Plantronics W720-M and W710-M represent a perfect blend of comfort, performance, and technology tailored for the demanding environments of modern workplaces. Their advanced features, coupled with exceptional audio quality, make them invaluable tools for effective communication.