Daily Use

Incoming Calls

Answer a Call

 

The easiest way to answer an incoming call from the desk phone, mobile phone, or computer is

 

to press the headset call button when you hear an incoming call.

 

Alternatively, you can answer an incoming call by pressing the base button for the line that is

 

ringing.

 

NOTE If you don't have remote call control through a lifter (HL10) or cable (EHS), manually remove

 

desk phone handset before each call.

 

NOTE Remote answer/end capability for the PC is a software feature and dependent on a compatible

 

softphone. If you do not install the software or don’t have a compatible softphone, you will need to

 

press the headset call button first then answer the call using the softphone application. Visit

 

plantronics.com/software for more information.

 

Answer a Second Incoming Call With Your Headset

 

If you are on a call and a second call comes in from one of the other devices, you can flash

 

(answer) to the second call by pressing the headset volume up button for 1.5 seconds. This will

 

put the first call on hold while answering the incoming call.

 

You can flash to answer multiple incoming calls from the PC, however only one call is supported

 

at any given time on the mobile phone or desk phone. You will need to manage multiple calls on

 

the desk phone or mobile phone on the devices themselves.

 

Answer a Call While Listening to Music or Audio

 

If you are listening to music on a supported media player and a call comes in, the base will

 

pause the music when you answer your call and resume the music when your call is over.

 

Plantronics software must be installed for this feature to function.

 

The Action to Media Player settings are defined in the preference tab of the Plantronics Control

 

Panel.

 

Answer a Call with Your Mobile Phone

 

If you answer an incoming mobile call using the answer button on the mobile phone, the audio

 

will remain in the phone. If you answer an incoming call using the headset or base, the audio

 

will be in the headset.

 

Reject a Mobile Call

 

When you receive an incoming mobile phone call, the mobile button on the base will flash green.

 

To reject the call, hold the base mobile button down for 3 seconds.

Outgoing Calls

Place a desk phone call

 

1 While wearing your headset, short press the base desk phone button.

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Plantronics W710-M, W720-M manual Daily Use, Incoming Calls
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W710-M, W720-M specifications

The Plantronics W720-M and W710-M are advanced wireless headsets designed for professional use, particularly in call centers and office environments. Both models offer the reliability and performance that businesses demand, coupled with user-friendly features that enhance productivity.

One of the standout characteristics of the W720-M and W710-M is their wireless connectivity. Utilizing DECT technology, these headsets provide a robust and interference-free connection, allowing users to enjoy high-quality audio without the constraints of cords. The range is impressive, offering up to 350 feet of wireless freedom, enabling employees to move around their workspace freely while still being connected to their phone or computer.

Audio quality is paramount in communication devices, and both models deliver exceptional sound clarity. Equipped with wideband audio technology, they facilitate crisp and clear calls, making it easier to engage in conversations without missing critical details. The W720-M features a noise-canceling microphone, dramatically reducing background noise and ensuring that your voice is heard clearly by the recipient.

Comfort is another key feature of these models. The W720-M comes with a cushioned headband and ear pads, designed for all-day wear. Whether in back-to-back calls or lengthy meetings, users can rely on these headsets to provide maximum comfort, minimizing fatigue. The W710-M, while also designed for comfort, offers a lighter build, catering to users who prefer a more discreet earpiece that weighs less on the ear.

Battery life in the W720-M and W710-M is impressive, with up to 12 hours of continuous talk time on a single charge. They also boast quick charge capabilities, allowing users to get back to work swiftly when the battery runs low.

Both headsets are compatible with various devices, including desk phones, PCs, and mobile devices. This versatility ensures that users can use them across different platforms, making them ideal for a range of settings. Furthermore, they are equipped with smart sensors that answer calls automatically when the headset is worn, providing a seamless transition between calls and enhancing efficiency.

In conclusion, the Plantronics W720-M and W710-M represent a perfect blend of comfort, performance, and technology tailored for the demanding environments of modern workplaces. Their advanced features, coupled with exceptional audio quality, make them invaluable tools for effective communication.
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