Plantronics WG201/B manual PC Panel Screen, Advanced Settings, Support Screen, Updates

PC Panel Screen

•Choose whether you want PerSono Suite software to launch when you login to Windows.

•See a list of supported softphones running on your PC.

•See which Plantronics device is attached to your PC and working with PerSono Suite software.

•Customize how you want the PerSono Suite software to manage your multimedia when a call begins/ends.

Advanced Settings

Microsoft Office Communicator Dial-tone Enabled

If this feature is set to ON, when a PC radio link is established, Microsoft Office Communicator will assume the user is trying to place a VOIP call and provide a dial tone.

If this feature is set to OFF, when a PC radio link is established, Microsoft Office Communicator will sit idle.

“Microsoft Office Communicator Dial-tone Enabled” can be set to ON or OFF.

Microsoft Office Communicator Certified product:

Default Setting = ON

Standard product: Default Setting = OFF

Audio Sensing Enabled

Audio Sensing is a special feature supported by Plantronics wireless devices that can detect audio signal at the USB port and automatically establish a PC radio link between the base and wireless headset without the user having to press the PC call control button. If the parameter “Microsoft Office Communicator Dial-tone Enabled” is set to ON, every time the user presses the PC call control button the Microsoft Office Communicator dial tone will be heard. However, the user may have pressed the PC call control button to listen to music, etc., and does not want to hear the dial-tone. In this case, if the user sets the “Audio Sensing Enabled” parameter to “ON”, the radio link will be established automatically when any PC audio is detected at the USB port, thus eliminating the need for the user to press the PC call control button.

“Audio Sensing Enabled” can be set to ON or OFF.

Microsoft Office Communicator Certified product: Default Setting = ON

Standard product: Default Setting = OFF

Support Screen

The support screen provides on-line access to this printable user guide, frequently asked questions, how to contact Plantronics, and software upgrade information. The current version of software and firmware currently running on your system is also shown here.

Updates

All the required software and firmware for your Plantronics device can be remotely updated if and when updates are available. You can control how frequently the system will check for available updates. When updates are available, you can view all pending updates and decide when to download and install any one of them.

The particular version of PerSono Suite software and headset/ base firmware running on your system is always reflected in the VERSIONS fields.

Notify me when updates are available: By enabling this check box, you will activate a periodic automatic check for available software and firmware updates.

When this parameter is enabled, automatic check for updates will be activated and the frequency field will be highlighted allowing you to choose the frequency of checking for updates, e.g., once every 3 months, once every month or once every week.

When this parameter is disabled, automatic check for software/ firmware updates is disabled.

Check For Updates: You can choose to check for available software/firmware updates at any time by clicking on the Check For Updates button.

Available Updates: Following an automatic or manual check for updates, this field will be populated with any applicable software and firmware updates.

Plantronics Voyager PRO UC User Guide 14