Troubleshooting

Check the following matters before requesting servicing.

 

 

 

 

Problem

Check

Reference Page

No power

 

 

* Has the power plug become disconnected from the outlet?

E-14

(POWER/

 

indicator does not

* Is the lamp cover properly attached?

E-40

 

 

light)

 

 

* Has the internal temperature become high? When the internal temperature becomes

E-39

 

 

 

 

 

very high, to protect the unit the power will not switch on.

 

 

 

 

 

 

* Has the lamp timer exceeded 1,100 hours? The power will no longer switch on once

E-37, 40

 

 

 

 

 

the timer has exceeded 1,100 hours.

 

 

 

 

 

 

No video

 

 

* Has the connected input been selected?

E-20, 23

 

 

 

 

 

* Is the cable of the input connector properly connected?

E-15 – 17

 

 

 

 

 

* Are the Picture 1 brightness and contrast adjustments (incorrectly) set to a mini-

E-29

 

 

 

 

 

mum?

 

 

 

 

 

 

* Has the lamp burned out?

E-39, 40

 

 

 

 

 

* In the case of DVI input, has a signal other than a supported signal type been input?

E-17

 

 

 

 

 

* Is the STATUS indicator flashing?

E-39

 

 

 

Distorted video

* Is the projector installed properly?

E-19

 

 

 

 

 

* Is the keystone adjustment properly adjusted?

E-33

 

 

 

Blurred video

* Is the lens properly focussed?

E-19

 

 

 

 

 

* Are the projection screen and the projector installed at the proper angle?

E-19

 

 

 

 

 

* Has the projection distance exceeded the focussing range?

E-13

 

 

 

 

 

* Is there condensation on the lens and other parts?

–

 

 

 

 

 

When the projector has been stored in a cold location and the power is switched on in

 

 

 

 

 

 

a warm location, there may be condensation on the lens and other internal optical

 

 

 

 

 

 

parts. Should this occur, wait several minutes until the condensation disappears.

 

 

 

 

Image position is shifted and

* Is the input signal being supported for resolution and frequency? Check the resolu-

E-37

doesn't display properly

tion of your personal computer.

 

 

 

 

Image is broken

* When the image is broken in the horizontal or vertical direction, or the image does not

E-20, 23

 

 

 

 

 

fill the entire screen, select a suitable aspect ratio.

 

 

 

 

Remote control does not func-

* Is an obstacle located between the remote control and the remote control sensor of

E-11

tion

 

 

the main unit?

 

 

 

 

 

 

* Is the remote control out of range for its signal to reach the sensor?

E-11

 

 

 

 

 

* Is there strong light or a fluorescent lamp in the vicinity of the sensor?

–

 

 

 

 

 

* Are the batteries weak? Try directing the remote control toward the remote control

E-11

 

 

 

 

 

sensor from a close distance and operating it. If there is difficulty in changing settings,

 

 

 

 

 

 

the batteries are weak. Replace the batteries with new ones.

 

 

 

 

STATUS indicator lights or

* See the STATUS indicator list.

E-39

flashes

 

 

 

 

 

 

 

 

 

 

 

POWER/

 

 

 

indicator is off while

* Has the LED been set to off?

E-34

 

 

 

 

projecting

 

 

 

 

 

 

 

 

 

 

 

E – 38

Page 37 Page 39
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Image 38
PLUS Vision HE-3100 user manual Troubleshooting, Check the following matters before requesting servicing
Page 37 Page 39

HE-3100 specifications

The PLUS Vision HE-3100 is a state-of-the-art projector that offers a perfect blend of advanced features and user-friendly technology, making it an ideal choice for both professional presentations and home theater experiences. This versatile device stands out in the crowded projector market due to its impressive specifications and remarkable picture quality.

One of the main features of the HE-3100 is its high resolution of 1920 x 1080 pixels, providing full HD visuals that enhance clarity and detail. This makes it suitable for displaying intricate charts, vibrant images, and clear text, ensuring that your audience remains engaged. The projector uses DLP technology, which leverages a digital micromirror device to produce sharp images with excellent color accuracy.

The brightness of the HE-3100 is another highlight, with an impressive luminous output of up to 3500 ANSI lumens. This high brightness level allows for the projector to perform well in various lighting conditions, including well-lit conference rooms or even outdoor settings, ensuring that images remain visible and vibrant.

In terms of connectivity, the HE-3100 supports a multitude of input options. It comes equipped with HDMI, VGA, USB, and audio outputs, allowing users to easily connect laptops, streaming devices, and more. This versatility ensures that you can display content from virtually any compatible device, making it an excellent choice for both business and educational environments.

The projector also features a long-lasting lamp life of up to 10,000 hours in eco mode, reducing maintenance costs and the frequency of replacements. This aspect is particularly beneficial for organizations that rely on projectors for frequent use.

The HE-3100 is designed to be user-friendly, with straightforward setup and operation. The intuitive interface allows users to navigate through settings effortlessly, while keystone correction and lens shift features help to ensure that images are aligned and properly positioned.

In conclusion, the PLUS Vision HE-3100 is a robust projector that caters to a variety of needs with its high resolution, bright output, extensive connectivity options, and user-friendly features. Its longevity and efficiency make it an excellent investment for anyone seeking a reliable projection solution.
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