Troubleshooting

If you suspect there is something wrong with the DVD player, immediately turn off the power. Disconnect the power connector and check that there is no smoke or excessive heat coming from the player.

Never open or try to repair the player yourself. There are no user serviceable parts inside.

PROBLEM

 

POSSIBLE CAUSE

POSSIBLE SOLUTION

 

• The disc cover may not be

• Close the disc cover.

 

 

closed.

• Put a disc in to the DVD drive.

 

• There may be no disc in the

• Put the disc in with the label side

 

 

DVD drive.

up.

 

• The disc may not be put in the

• Clean or change the disc.

The player cannot play

 

right way.

• Make sure the player’s region

 

• The disc may be dirty or warped.

code is the same as the DVD’s

 

• The player’s region code may

region code.

 

 

not be the same as the disc’s

• Remove the disc and keep the

 

 

region code.

player turned off for at least two

 

• There may be water on the lens.

hours.

 

• The system connection may be

• Connect the system correctly.

 

 

incorrect.

• Turn on the speakers.

 

• The speakers may be turned

• Setup the sound of the DVD

There is no sound

 

down.

correctly.

 

• The sound setup of the DVD

• Clean or change the disc.

 

 

may be incorrect.

 

 

• The disc may be dirty or warped.

 

 

• The LCD may not be in correct

• Choose the correct video mode.

 

 

video mode.

• Connect the system correctly.

There is no picture

• The system connectivity may be

• Switch the AV IN/OUT on the

 

incorrect.

right panel to OUT.

 

 

 

• The player may not be in AV

 

 

 

OUT mode.

 

Poor AV performance

The disc may be dirty or warped.

• Clean or change the disc.

 

• There may be some obstructions

• Remove the obstruction between

 

 

between the remote control and

the remote control and the

 

 

the player.

player.

 

The remote control may not be

• Point the remote control directly

The remote control does not work

 

pointed at the player.

at the player.

 

• The remote control battery may

• Make sure the polarity of each

 

 

be inserted incorrectly.

battery is correct.

 

• The remote control batteries may

• Replace the batteries.

 

 

be out of power or weak.

 

Other possibilities: Static or external interference may cause the player to function abnormally. In order to recover normal status, please unplug the power-supply cord and then plug it into the outlet again to reset the player. If the problems still exist, please cut off the power supply and consult your service center or qualified technician.

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Polaroid 20080109, 20071226 user manual Troubleshooting, Problem Possible Cause Possible Solution