Appendix
Troubleshooting
Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.
Symptom | Check/Remedy |
|
|
I cannot eject the disc. | • Is the power cord plugged securely into the outlet? |
| • Turn off the power and then turn it back on. |
Playback does not start | • Are you using a deformed disc or a disc with scratches on |
immediately when the Play/Pause | the surface? |
button is pressed. | • Wipe the disc clean. |
| |
|
|
Sound is not produced. | • No sound is heard during fast playback, slow playback, |
| and step motion playback. |
| • Are the speakers connected properly? Is the speaker setup |
| correctly customized? |
| • Is the disc severely damaged? |
|
|
The remote control does not work. | • Is the remote control being operated within its |
| operational angle and distance range? |
| • Are the batteries drained? |
|
|
The product is not working. | • Press the @ button (on front panel) for more than 5 |
(Example: The power goes out | seconds with no disc inside. The initialization message |
or the front panel buttons don't | appears on the screen, and the power will turn off |
work, or you hear a strange noise.) | automatically. When you turn your product on again, all |
The product is not working | the settings will be reset. |
normally. | Don't use this unless absolutely necessary. |
|
|
Can't receive radio broadcast. | • Is the antenna connected properly? |
| • If the antenna's input signal is weak, install an external |
| FM antenna in an area with good reception. |
|
|
29 English
04 Appendix
