Lexmark MX710 Toner fog or background shading appears on prints, Toner rubs off, Abc Def, Step

Troubleshooting 321

Toner fog or background shading appears on prints

ABCDE

ABCDE

ABCDE

Action	Yes	No
Step 1	Go to step 2.	The problem is solved.
Reinstall the imaging unit.

aRemove, and then install the imaging unit.

bResend the print job.

Does fog or shading appear on prints?
Step 2	Contact customer	The problem is solved.
Replace the imaging unit, and then resend the print job.	support at
	http://support.lexmar
Does fog or shading appear on prints?	k.com or your service
	representative.

Toner rubs off

ABC DEF

Leading edge

Trailing edge

Action	Yes	No
Step 1	Go to step 2.	Specify the paper type
From the Paper menu on the printer control panel, check the paper type		and weight from the
		tray settings to match
and weight.
		the paper loaded in the
Do the paper type and weight match the paper loaded in the tray?		tray.
Step 2	From the Paper menu	Contact customer
Check if you are printing on paper that is heavy or has texture or rough	on the printer control	support.
	panel, set the paper
finishes.
	texture.
Are you printing on textured or rough paper?