Troubleshooting

316

Repeating defects appear on prints

Action

Yes

No

Step 1

Go to step 2.

The problem is solved.

aReplace the imaging unit if the distance between the defects is equal to any of the following:

47.8 mm (1.88 in.)

96.8 mm (3.81 in.)

28.5 mm (1.12 in.)

bResend the print job.

Do repeating defects still appear on prints?

 

 

Step 2

Contact customer

The problem is solved.

a Replace the fuser if the distance between the defects is equal to either

support.

 

of the following:

 

 

94.25 mm (3.71 in.)

 

 

95.2 mm (3.75 in.)

 

 

b Resend the print job.

 

 

Do repeating defects still appear on prints?

 

 

Page 316
Image 316
Lexmark MX710DHE, 24T7310, 237, 037 manual Repeating defects appear on prints, Troubleshooting 316