MX710 Series
Users Guide
November
Safety information
Contents
Setting up and using the home screen applications
Additional printer setup
Printing
Loading paper and specialty media
Paper and specialty media guide
Copying
Understanding the printer menus
Faxing
Scanning
Saving money and the environment
Managing the printer
Troubleshooting
Maintaining the printer
Clearing jams
Notices
Solving home screen applications problems
Power consumption
Index
Safety information
SAVE THESE INSTRUCTIONS
site at http//support.lexmark.com
Learning about theprinter
Finding information about the printer
Users Guide and Quick Reference Guide -The guides are
Selecting a location for the printer
In other countries and regions-See the printed
Printer configurations
Learning about the printer
ADF tray
Basic model
Automatic document feeder ADF
ADF bin
Fully configured model
Understanding the basic functions of the scanner
Using the scanner glass
Using the ADF and scanner glass
Using the ADF
Understandingthe printer control panel
Using the printer control panel
Understanding the colors of the Sleep button and indicator lights
Sleep button light color and its corresponding printer status
Indicator light color and its corresponding printer status
Understanding the home screen
Features
Arrows
Using the touch-screen buttons
123.123.123.123
View a list of options
Cancel
Other touch-screen buttons
Save a setting
Cancel an action or a selection
Finding the IP address of the computer
Setting upand using thehome screen applications
Finding the IP address of the printer
For Windows users
For Macintosh users
Accessing the Embedded Web Server
Customizing the home screen
a Click Settings General Settings Home screen customization
Finding information about the home screen applications
Understanding the different applications
Activating the home screen applications
2 Click Settings Apps Apps Management Forms and Favorites
Setting up Forms and Favorites
Setting up Card Copy
2 Click Settings Apps Apps Management Card Copy
Using MyShortcut
Setting up Multi Send
2 Click Settings Apps Apps Management Multi Send
2 Click Settings Apps Apps Management Scan to Network
Setting up Scan to Network
Setting up Remote Operator Panel
2 Click Settings Remote Operator Panel Settings
Exporting and importing a configuration
a Click Settings Import/Export
Available internal options
Additional printer setup
Installing internal options
Accessing the controller board
1 Lexmark Internal Solutions Port or printer hard disk connector
2 Option card connector 3 Memory card connector
6 Tighten the screws on the shield
Additional printer setup
5 Reattach the shield, and then align the screws with the holes
Installing a memory card
Additional printer setup
Installing an optional card
4 Push the card firmly into place as shown in the illustration
Additional printer setup
5 Close the controller board access door
Installing an Internal Solutions Port
2 Screw for attaching the plastic bracket to the ISP
b Lift the metal cover, and then pull it out completely
Additional printer setup
4 Remove the metal cover from the ISP opening. a Loosen the screw
Additional printer setup
6 Install the ISP on the plastic bracket
Additional printer setup
Additional printer setup
Installing a printer hard disk
Additional printer setup
3 Locate the appropriate connector on the controller board cage
Additional printer setup
To install a printer hard disk onto the ISP
Additional printer setup
To install a printer hard disk directly on the controller board cage
Additional printer setup
Additional printer setup
Removing a printer hard disk
4 Remove the printer hard disk
Additional printer setup
3 Remove the screws holding the printer hard disk in place
5 Set aside the printer hard disk
Installing optional trays
Installing hardware options
Order of installation
2 Unpack the optional tray, and then remove all packing material
Additional printer setup
Note Optional trays lock together when stacked
3 Pull out the tray completely from the base
Additional printer setup
Attaching cables
Connect additional devices telephone or answering machine to the printer and
Organizing cables
Setting up the printer software
Installing the printer software
For Windows users
Updating available options in the printer driver
In Macintosh
In Windows
Click Update Now ‑ Ask Printer
Preparing to set up the printer on an Ethernet network
Networking
For Macintosh users
For Macintosh users
Installing the printer on an Ethernet network
For Windows users
In Windows
Preparing to set up the printer on a wireless network
System Preferences Print & Scan System Preferences Print & Fax
Connecting the printer using the Wireless Setup Wizard
Network/Ports Active NIC Auto Submit
Using the Push Button Configuration method
Using the Personal Identification Number PIN method
In Windows
In Windows 7 or earlier
System Preferences Print & Scan System Preferences Print & Fax
Setting up serial printing
For Macintosh users
In Windows
In Windows
In Windows 7 or earlier
h Click Continue Finish
Printing a network setup page
Verifying printer setup
Printing a menu settings page
Reports Menu Settings Page
Loadingpaperand specialty media
Setting the paper size and type
Configuring Universal paper settings
Loading the 250‑ or 550‑sheet tray
Loading paper and specialty media
Loading paper and specialty media
Lock the length guide for all paper sizes
One ‑sided printing
Two ‑sided duplex printing
Loading paper and specialty media
Loading paper and specialty media
Warning-Potential Damage Overfilling the tray can cause paper jams
Loading paper and specialty media
Loading the 2100‑sheet tray
a Pull up and slide the width guide to the position for A5
Loading A5‑size paper
Loading paper and specialty media
c Remove the A5 length guide from its holder
Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper
Loading paper and specialty media
d Insert the A5 length guide into its designated slot
Loading paper and specialty media
c Put the A5 length guide in its holder
Loading paper and specialty media
Make sure the paper is loaded properly
Warning-Potential Damage Overfilling the tray can cause paper jams
Make sure the paper is below the maximum paper fill indicator
Loading paper and specialty media
5 Insert the tray
Loading the multipurpose feeder
Loading paper and specialty media
2 Pull the multipurpose feeder extender
5 Load the paper or specialty media
Loading paper and specialty media
4 Prepare the paper or specialty media for loading
Loading paper and specialty media
2 Click Settings Paper Menu
Linking and unlinking trays
Linking and unlinking trays
Creating a custom name for a paper type
Using the Embedded Web Server
Using the printer control panel
Assigning a custom paper type
Paper Menu Custom Types
Using the printer control panel
2 Click Settings Paper Menu Custom Types
Tips on using envelopes
Using specialty media
Tips on using card stock
Paper andspecialtymedia guide
Source
Tips on using labels
Tips on using letterhead
Printing
Weight
Tips on using transparencies
Paper characteristics
Moisture content
Selecting paper
Using recycled paper and other office papers
Fiber content
Selecting preprinted forms and letterhead
Unacceptable paper examples
Paper sizes supported by the printer
Supported paper sizes, types, and weights
Storing paper
216 x 356 mm
Paper and specialty media guide
Legal
8.5 x 14 in
Card Stock
Paper types and weights supported by the printer
Paper
Plain Envelope
Printing forms and a document
Adjusting toner darkness
Printing
Printing forms
Using the printer control panel
Printing from a flash drive
Printing from a flash drive
2 Click Settings Print Settings Quality Menu Toner Darkness
Supported flash drives and file types
Printing confidential and other held jobs
Storing print jobs in the printer
2 Click Properties, Preferences, Options, or Setup
Modifying confidential print settings
Printing confidential and other held jobs
For Windows users
Canceling a print job from the computer
Canceling a print job
Canceling a print job from the printer control panel
Printing information pages
In Windows 7 or earlier
For Macintosh users
In Windows
Making copies
Copying using the ADF
Copying
Making a quick copy
Copying on specialty media
Copying using the scanner glass
Copying photos
Copying on transparencies
Creating a copy shortcut using the printer control panel
Copying on letterhead
Copying to a different size
Customizing copy settings
Making copies using paper from a selected tray
Copying different paper sizes
Copy to Auto Size Match Copy It
Copying on both sides of the paper duplexing
Example 2 Copying on a single paper size
Copy to Letter Copy It
Adjusting copy quality
Reducing or enlarging copies
Collated
Collating copies
Placing separator sheets between copies
Not collated
Between Copies Between Jobs Between Pages Off
Copying multiple pages onto a single sheet
Copy Advanced Options Separator Sheets
Placing a header or footer on pages
Placing information on copies
Creating a custom copy job
Canceling a copy job while copying pages using the scanner glass
Canceling a copy job
Canceling a copy job while the original document is in the ADF
Canceling a copy job while pages are being printed
Copy to
Understanding the copy options
Copy from
Scale
Copies
Content
Using the advanced options
Save As Shortcut
Copying
Note This option is supported only in select printer models
Configuring e‑mail settings
Setting up the printer to e-mail
Setting up the e-mail function
E-mailing
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the printer control panel
2 Click Settings
E-mailing a document
Sending an e-mail using the printer control panel
Sending an e‑mail using a shortcut number
5 Touch Done Send It
Adding e-mail subject and message information
Customizing e-mail settings
Sending an e‑mail using the address book
Changing the output file type
Recipients
Canceling an e-mail
Understanding the e-mail options
Subject
Send As
Resolution
Original Size
Content
Using the advanced options
Page Setup
Scan Preview
Faxing
Setting up the printer to fax
Initial fax setup
Scenario 1 Standard telephone line
Setup 1 Printer is connected to a dedicated fax line
Choosing a fax connection
To connect
Connected to the same telephone wall jack
Setup 2 Printer is sharing the line with an answering machine
Tips for this setup
To connect
To connect
Tips for this setup
Connected to different wall jacks
Tips for this setup
To connect
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
To connect
Tips for this setup
Scenario 4 Digital telephone service through a cable provider
Setup 1 Printer is connected directly to a cable modem
Page
Lexmark adapter plug
Part name
Part number
40X8519
Connecting the printer to a non‑RJ‑11 wall jack
Connecting the printer to a wall jack in Germany
N F N
N F N
Settings Fax Settings Analog Fax Setup Answer On
Connecting to a distinctive ring service
Setting the outgoing fax name and number
2 Click Settings Fax Settings Analog Fax Setup
Sending a fax using the printer control panel
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax
Fax tab Enable fax
Sending a fax using the computer
Sending a fax using a shortcut number
Sending a fax using the address book
Sending a fax at a scheduled time
Creating shortcuts
Creating a fax destination shortcut using the Embedded Web Server
Creating a fax destination shortcut using the printer control panel
2 Click Settings Manage Shortcuts Fax Shortcut Setup
Making a fax lighter or darker
Customizing fax settings
Changing the fax resolution
Viewing a fax log
Holding and forwarding faxes
Canceling an outgoing fax
Canceling a fax while the original documents are still scanning
Blocking junk faxes
Content
Understanding the fax options
Forwarding a fax
2 Click Settings Fax Settings Analog Fax Setup Holding Faxes
Darkness
Resolution
Page Setup
Scan Preview
Delayed Send
Using the advanced options
Scanning
Using Scan to Network
Creating an FTP shortcut using the Embedded Web Server
Scanning to an FTP address
Scanning to an FTP address
Creating an FTP shortcut using the printer control panel
Scanning to an FTP address using the printer control panel
Settings Other Settings area Manage Shortcuts FTP Shortcut Setup
Scanning to an FTP address using a shortcut number
Scanning an FTP using the address book
2 Click Scan Profile Create Scan Profile
Scanning to a computer using the Embedded Web Server
Scanning to a computer or flash drive
In Windows 7 or earlier
Setting up Scan to Computer
In Windows
4 Click Next Close
File Name
Understanding the scan options
Scanning to a flash drive
Save As Shortcut
Content
Resolution
Page Setup
Original Size
Using the advanced options
Scan Preview
Settings
Understandingthe printer menus
Menus list
Paper Menu
Paper menu
Default Source menu
Configure MP menu
Default Source
Tray x Type
Paper Size/Type menu
Tray x Size
MP Feeder Type
Understanding the printer menus
MP Feeder Size
Manual Paper Type
Understanding the printer menus
Manual Paper Size
Manual Envelope Size
Default ADF Media Type
Substitute Size menu
Paper Texture menu
Substitute Size
Labels Texture
Transparency Texture
Recycled Texture
Vinyl Labels Texture
Card Stock Weight
Paper Weight menu
Plain Weight
Transparency Weight
Letterhead Weight
Envelope Weight
Rough Envelope Weight
Preprinted Weight
Recycled Loading
Paper Loading menu
Card Stock Loading
Labels Loading
Custom x Loading
Custom Types menu
Custom Names menu
Custom Type
Custom Scan Size
Universal Setup menu
Custom Scan Sizes menu
Menu Settings Page
Reports Menu
Reports menu
Network Setup Page
Shortcut List
Network/Ports menu
Active NIC menu
Fax Job Log
PS SmartSwitch
Standard Network or Network x menu
PCL SmartSwitch
NPA Mode
Network/Ports Network x Network x Setup Reports
Network Card menu
Network/Ports Standard Network Standard Network Setup Reports
Network/Ports Standard Network Standard Network Setup Network Card
Network/Ports Network x Network x Setup TCP/IP
TCP/IP menu
Network/Ports Standard Network Standard Network Setup TCP/IP
Job Timeout
Network/Ports Network x Network x Setup IPv6
IPv6 menu
Network/Ports Standard Network Standard Network Setup IPv6
Enable HTTP Server
Network/Ports Network x Network x Setup Wireless
Wireless menu
AppleTalk menu
Network/Ports Standard Network Standard Network Setup AppleTalk
PS SmartSwitch
Standard USB menu
PCL SmartSwitch
NPA Mode
Job Buffering
Parallel x menu
USB Buffer
Mac Binary PS
NPA Mode
PCL SmartSwitch
PS SmartSwitch
Parallel Buffer
Advanced Status
Serial x menu
Parallel Mode
Protocol
NPA Mode
PCL SmartSwitch
PS SmartSwitch
Understanding the printer menus
Robust XON
Job Buffering
Protocol
Baud
SMTP Server Authentication
SMTP Setup menu
SMTP Timeout
Parity
Device Password
Edit Security Setups menu
Security menu
Edit Backup Password
Login Restrictions
Miscellaneous Security Settings menu
Edit Access Controls
Security Reset Jumper
Minimum PIN Length
Confidential Print menu
LDAP Certificate Verification
Max Invalid PIN
Wiping Mode
Disk Wiping menu
Security Audit Log menu
Verify Job Expiration
Custom Time Zone Setup
Set Date/Time menu
Configure Log
Enable NTP
Enable Authentication
Settings menu
General Settings menu
Display Language
Understanding the printer menus
Quiet Mode
Run Initial setup
ADF Loaded Beep
Paper Sizes
Understanding the printer menus
Keyboard
Scan to PC Port Range
Displayed Information continued
Specify what is displayed on the upper left and right corners of the
Displayed Information
Home screen customization
Understanding the printer menus
Displayed Information continued
Date Format
Screen Brightness
Error Lighting
Scanner Jam Recovery
One Page Copy
Timeouts
Alarms
Timeouts
Web Page Refresh Rate
Timeouts
Timeouts
Timeouts
Timeouts
Error Recovery
Timeouts
Error Recovery
Print Recovery
Press Sleep Button
Factory Defaults
Understanding the printer menus
Press and Hold Sleep Button
Content Type
Copy Settings menu
Copy Settings menu items and descriptions
Content Source
Transparency Separators
Original Size
Copy To Source
Separator Sheets
Header/Footer
Output Bin
Number of Copies
Overlay
General Fax Settings
Fax Settings menu
Fax Mode Analog Fax Setup menu
Enable Manual Fax
Caller ID
Cancel Faxes
Memory Use
Fax number masking
Fax Cover Page
Fax Send Settings
Resolution
Original Size
Content Type
Content Source
Sides Duplex
Dial Mode
Enable ECM
Enable Fax Scans
Dialing Prefix Rules
Enable Fax Receive
Fax Receive Settings
Temperature
Mirror Image
Output Bin
Separator Sheets
Separator Sheet Source
Fax Footer
Receive Error Log
Fax Log Settings
Speaker Settings
Enable Job Log
Ringer Volume
E ‑mail Settings menu
Answer On
E ‑mail Server Setup
Content Source
E ‑mail Server Setup
Content Type
Resolution
Original Size
Text Default
Text/Photo Default
Sides Duplex
Use Multi ‑Page Tiff
Photo Default
E ‑mail images sent as
Transmission Log
Content Type
FTP Settings menu
Temperature
Mirror Image
Darkness
Content Source
Resolution
Orientation
Photo Default
Text Default
Text/Photo Default
Sides Duplex
Custom Job Scanning
Temperature
File Name
Scan Preview
Content Type
Scan Settings
Flash Drive menu
Content Source
Photo Default
Text Default
Text or Photo Default
Original Size
Use Multi ‑Page TIFF
Print Settings
Temperature
File Name
Sides Duplex
Paper Source
Collate
Duplex Binding
Separator Sheets
Print Settings
Setup menu
Separator Sheet Source
Download Target
Understanding the printer menus
Print Area
Resource Save
Duplex Binding
Finishing menu
Sides Duplex
Copies
Separator Source
Quality menu
Print Resolution
Paper Saver
Toner Darkness
Job Accounting menu
Pixel Boost
Enhance Fine Lines
Disk Near Full Level
Accounting Log Frequency
Log Action at End of Frequency
Disk Near Full Action
Format Flash
Utilities menu
Remove Held Jobs
Delete Downloads on Disk
PostScript menu
XPS menu
PDF menu
Print Error Pages
PCL Emulation Settings
PCL Emul menu
Symbol Set
PCL Emulation Settings
PCL Emulation Settings
PCL Emulation Settings
PCL Emulation Settings
PCL Emulation Settings
Tray Renumber
HTML menu
Understanding the printer menus
Tray Renumber
Scale
Image menu
Font Size
Orientation
Help menu
Saving paper and toner
Using recycled paper
Saving money andthe environment
Conserving supplies
Reducing printer noise
Using Eco‑Mode
Saving energy
2 Click Settings General Settings Eco‑Mode select a setting
Using the printer control panel
Adjusting Sleep mode
Using the Embedded Web Server
2 Click Settings General Settings Timeouts
Using the Embedded Web Server
Using Hibernate mode
Adjusting the brightness of the printer display
Using the printer control panel
Recycling Lexmark packaging
Recycling
Recycling Lexmark products
Returning Lexmark cartridges for reuse or recycling
3 Follow the instructions on the computer screen
Saving money and the environment
2 From the Toner Cartridges section, select your country or region
Erasing volatile memory
Securing theprinter
Statement of Volatility
Disposing of a printer hard disk
Erasing printer hard disk memory
Using the printer control panel
Erasing non‑volatile memory
3 Touch Wipe All Settings
Using the printer control panel
Configuring printer hard disk encryption
Using the Embedded Web Server
2 Click Settings Security Disk Encryption
1 Go to http//support.lexmark.com, and then click SELECT YOUR PRODUCT
Finding printer security information
Lexmark security Web page
Maintaining theprinter
Cleaning the printer parts
Cleaning the printer
1 Slightly dampen a soft, lint-free cloth or paper towel with water
Cleaning the scanner glass
Maintaining the printer
2 Open the scanner cover
5 Wipe the ADF scanner glass under the ADF door
Maintaining the printer
4 Open the bottom ADF door
6 Close the bottom ADF door
Checking the status of parts and supplies
2 Click Device Status More Details
Estimated number of remaining pages
Using genuine Lexmark parts and supplies
Ordering parts and supplies
Ordering toner cartridges
Latin America includes Puerto Rico and Mexico
Ordering an imaging unit
Asia Pacific region includes Australia and New Zealand
Worldwide
Lexmark regular fuser maintenance kit type
Ordering a maintenance kit
Lexmark Return Program fuser maintenance kit type
Lexmark ADF maintenance kit
Replacing the toner cartridge
Storing supplies
Replacing supplies
Note Make sure the cartridge is fully pushed in
2 Pull the cartridge out of the printer using the handle
Maintaining the printer
5 Close the multipurpose feeder door and the front cover
Replacing the imaging unit
Maintaining the printer
2 Pull out the toner cartridge from the printer using the handle
Maintaining the printer
5 Remove all packing material from the imaging unit
Maintaining the printer
4 Unpack the new imaging unit, and then shake it
Maintaining the printer
8 Close the multipurpose feeder door and the front cover
Moving the printer
Before moving the printer
Moving the printer to another location
Shipping the printer
Managing the printer
Finding advanced networking and administrator information
Setting up e‑mail alerts
Checking the virtual display
Configuring supply notifications from the Embedded Web Server
2 Click Settings Print Settings Supply Notifications
Restoring factory default settings
Settings General Settings Factory Defaults Restore Now Submit
Load paper properly
Clearing jams
Avoiding jams
Understanding jam messages and locations
Use recommended paper
Area name
Clearing jams
Area
Printer control panel message
3 Place the toner cartridge aside
x‑page jam, lift front cover to remove cartridge
Clearing jams
Clearing jams
5 Place the imaging unit aside on a flat, smooth surface
Note Use the arrows on the side of the printer as a guide
7 Install the imaging unit
Clearing jams
Make sure the cartridge is fully pushed in
x‑page jam, open upper rear door
x‑page jam, open upper and lower rear door
Clearing jams
3 Close the rear door 4 Push the back of the standard tray
6 Insert the standard tray
x‑page jam, remove standard bin jam
Clearing jams
x‑page jam, remove tray 1 to clear duplex
3 Insert the tray
x‑page jam, open tray x
Clearing jams
3 Insert the tray
x‑page jam, clear manual feeder
Clearing jams
Clearing jams
3 Reload paper into the multipurpose feeder
x‑page jam, open automatic feeder top cover. 28y.xx
Clearing jams
7 Close the bottom ADF door
Cartridge low 88.xy
Troubleshooting
Understanding printer messages
Cartridge nearly low 88.xy
Close door or insert cartridge
Change paper source to paper type paper size load orientation
Check tray x connection
Close flatbed cover and load originals if restarting job 2yy.xx
Disk full, scan job canceled
Close top access cover
Configuration change, some held jobs were not restored
Close front door
Fax partition inoperative. Contact system administrator
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Fax server To Format not set up. Contact system administrator
Imaging unit low 84.xy
Fax Station Name not set up. Contact system administrator
Fax Station Number not set up. Contact system administrator
Imaging unit nearly low 84.xy
Insert Tray
Install duplex
Install Tray
Insufficient memory for Flash Memory Defragment operation
Insufficient memory to collate job
Insufficient memory to support Resource Save feature
Insufficient memory, some held jobs will not be restored
Insufficient memory, some Held Jobs were deleted
Load Manual Feeder with custom string paper orientation
Load paper source with paper size paper orientation
Load paper source with paper type paper size paper orientation
Load Manual Feeder with custom type name paper orientation
Maintenance kit very low, x estimated pages remain 80.xy
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Load Manual Feeder with paper size paper orientation
Memory full, cannot send faxes
Network x software error
No analog phone line connected to modem, fax is disabled
Non‑Lexmark supply type, see User’s Guide 33.xy
Reinstall missing or unresponsive imaging unit 31.xy
Parallel port x disabled
Reinstall missing or unresponsive cartridge 31.xy
Paper changes needed
Remove paper from standard output bin
Remove defective disk
Remove packaging material, area name
Replace all originals if restarting job
Replace jammed originals if restarting job
Replace maintenance kit, 0 estimated pages remain 80.xy
Replace imaging unit, 0 estimated pages remain 84.xy
Replace last scanned page and jammed originals if restarting job
Replace separator pad
Restore held jobs?
Replace roller kit
Replace unsupported cartridge 32.xy
Scanner maintenance required soon, use ADF Kit
Scanner disabled by admin
Scanner disabled. Contact system administrator if problem persists
Serial option x error
Standard USB port disabled
Some held jobs were not restored
Standard network software error
Too many disks installed
Too many trays attached
Unsupported camera mode, unplug camera and change mode
USB port x disabled
Tray x paper size unsupported
Basic printer problems
Solving printer problems
Weblink server not set up. Contact system administrator
The printer is not responding
Step
Step
Step
Step
Cannot detect internal option
Hardware and internal option problems
Printer display is blank
Step
Step
Internal Solutions Port does not operate correctly
Internal print server does not operate correctly
support
Step
Tray problems
The problem is solved. Go to step
support
Jammed pages are not reprinted
Paper feed problems
USB/parallel interface card does not operate correctly
Settings General Settings Print Recovery
Step
Paper frequently jams
Paper jam message remains after jam is cleared
Step
Confidential and other held jobs do not print
Solving print problems
Printing problems
Step
support
Envelope seals when printing
Error message about reading the flash drive appears
Step
The problem is solved. Go to step
Incorrect characters print
Job prints from the wrong tray or on the wrong paper
The problem is solved. Go to step
The problem is solved. Go to step
Large jobs do not collate
Multiple‑language PDF files do not print
Step
The problem is solved. Go to step
Print jobs do not print
The problem is solved. Go to step
The problem is solved. Go to step
The problem is solved. Go to step
Print job takes longer than expected
The problem is solved. Go to step
The problem is solved. Go to step
Troubleshooting
Printing slows down
Tray linking does not work
The trays can detect paper length
Step
Unexpected page breaks occur
Settings General Settings Timeouts
support
2 Touch PCL Fonts or PostScript Fonts
Print quality problems
Characters have jagged or uneven edges
Step
Step
ABCDE ABCDE ABCDE
Clipped pages or images
Step
ABCDE ABCDE ABCDE
Compressed images appear on prints
Gray background on prints
Step
Step
Horizontal voids appear on prints
Troubleshooting
support
Troubleshooting
ABCD ABCD ABCD
Incorrect margins on prints
Step
support
Paper curl
Step
Step
Step
Printer is printing blank pages
Troubleshooting
Step
Print irregularities
ABCDE ABCDE ABCDE
Printer is printing solid black pages
Step
Step
Step
Step
Step
Step
Print is too dark
Troubleshooting
Step
Step
Print is too light
Troubleshooting
support
Step
Step
Step
Step
Step
Repeating defects appear on prints
Troubleshooting
support
Step
ABCD ABCD ABCD ABCD
Shadow images appear on prints
Step
Streaked horizontal lines appear on prints
ABCDE ABCDE ABCDE
Skewed print
ABCDE
ABCDE ABCDE ABCDE
Streaked vertical lines appear on prints
Troubleshooting
Step
Step
Step
Step
Step
ABC DEF
Toner fog or background shading appears on prints
Toner rubs off
ABCDE ABCDE ABCDE
Uneven print density
Toner specks appear on prints
Transparency print quality is poor
support
Step
Vertical voids appear on prints
Step
Step
Partial document or photo copies
Solving copy problems
Copier does not respond
Step
support
Poor copy quality
Step
Step
Advanced Options Advanced Imaging Sharpness select a lower setting
Scanner unit does not close
Troubleshooting
Step
Cannot send or receive a fax
Solving fax problems
Caller ID is not shown
support
Step
The problem is solved. Go to step
Step
Step
Step
The problem is solved. Go to step
The problem is solved. Go to step
Step
The problem is solved. Go to step
Can receive but not send faxes
Can send but not receive faxes
Step
Settings General Settings Run initial setup Yes
Troubleshooting
b Click Settings Fax Settings Analog Fax Setup
support
b Click Settings Fax Settings Analog Fax Setup
Solving scanner problems
Received fax has poor print quality
Step
Step
Cannot scan from a computer
Partial document or photo scans
Step
Step
Poor scanned image quality
Step
Step
Scanner unit does not close
Scan job was not successful
Scanning takes too long or freezes the computer
Step
support
The scanner does not respond
Step
Step
b Click Settings Apps Apps Management System tab Log
Solving home screen applications problems
An application error has occurred
Step
Step
Embedded Web Server does not open
Contacting customer support
Step
Live chat
Tech Library
E-mail
Edition notice
Notices
Product information
GOVERNMENT END USERS
Trademarks
Noise emission levels
Modular component notice
Licensing notices
1-meter average sound pressure, dBA
Static sensitivity notice
Waste from Electrical and Electronic Equipment WEEE directive
Product disposal
ENERGY STAR
Product power consumption
Temperature information
Power consumption
Laser notice
Off mode
Sleep Mode
Hibernate Mode
European Community EC directives conformity
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Radio interference notice
This equipment uses the RJ-11C Universal Service Order Code USOC jack
Notices
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Notice to users of the Canadian telephone network
Notice to users of the New Zealand telephone network
Verwendung dieses Produkts in der Schweiz
Using this product in Switzerland
Utilisation de ce produit en Suisse
Uso del prodotto in Svizzera
Industry Canada Canada
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
Notice to users in the European Union
Ελληνική
Limited warranty service
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS
Limited warranty
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS
Extent of limited warranty
Additional rights
Patent acknowledgment
Limitation of liability
Notices
Numerics
Symbols
Index
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Page
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Page
factory defaults, restoring 255 indicator light Sleep button light
uneven print density 322 white streaks print troubleshooting
printer configurations 11 printer control panel
erasing 235 printer information where to find 9 printer IP address
Memory full, cannot send faxes Network x software error 54
Maintenance kit low 80.xy 280 Maintenance kit nearly low
80.xy 280 Maintenance kit very low estimated pages remain 80.xy
may be incomplete. 282 Reinstall missing or unresponsive
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