Lexmark MX710DHE, 24T7310, 237, 037 manual Step, support

Troubleshooting		315
Action	Yes	No
Step 4	From the printer	Go to step 5.
Make sure that the paper has no texture or rough finishes.	control panel, change
	the texture settings in
Are you printing on textured or rough paper?	the Paper Texture
	menu to match the
	paper you are printing
	on.
Step 5	Go to step 6.	The problem is solved.

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.

bResend the print job.

Is the print still too light?

Step 6 Go to step 7. The problem is solved.

aRedistribute the toner in the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

2Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

3Install the imaging unit, and then the cartridge.

bResend the print job.

Is the print still too light?
Step 7	Contact customer	The problem is solved.
Replace the imaging unit, and then resend the print job.	support.
Is the print still too light?