November
Users Guide
Contents
Copying 100
Loading paper and specialty media
Paper and specialty media guide
Printing
Saving money and the environment 228
Faxing 120
Scanning 143
Understanding the printer menus 151
Clearing jams 256
Troubleshooting 272
Maintaining the printer 238
Managing the printer 253
340
Safety information
Safety information
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What are you looking for? Find it here
Learning about the printer
Finding information about the printer
Learning about the printer
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Basic model
Understanding the basic functions of the scanner
Fully configured model
You can use the ADF or the scanner glass to scan documents
Using the ADF and scanner glass
Using the ADF
Using the scanner glass
Use
Using the printer control panel
Understanding the printer control panel
Understanding the printer control panel
Understanding the home screen
Indicator light color and its corresponding printer status
Feature Description
Features
Arrows View a list of options Copy It Print a copy
Using the touch-screen buttons
Other touch-screen buttons
For Windows users
Setting up and using the home screen applications
Finding the IP address of the printer
Finding the IP address of the computer
For Macintosh users
Accessing the Embedded Web Server
Click Settings General Settings Home screen customization
Customizing the home screen
Activating the home screen applications
Understanding the different applications
Finding information about the home screen applications
Click Settings Apps Apps Management Card Copy
Setting up Forms and Favorites
Setting up Card Copy
Click Settings Apps Apps Management Forms and Favorites
Using MyShortcut
Click Settings Apps Apps Management Multi Send
Setting up Multi Send
Click Settings Remote Operator Panel Settings
Setting up Scan to Network
Setting up Remote Operator Panel
Click Settings Apps Apps Management Scan to Network
Click Settings Import/Export
Exporting and importing a configuration
Installing internal options
Additional printer setup
Available internal options
Accessing the controller board
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Additional printer setup Close the access cover
Installing a memory card
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Installing an optional card
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Installing an Internal Solutions Port
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Installing a printer hard disk
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Additional printer setup
Removing a printer hard disk
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Order of installation
Installing hardware options
Installing optional trays
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Attaching cables
EXT port
Installing the printer software
Setting up the printer software
Organizing cables
Windows
Updating available options in the printer driver
Macintosh
Open the printers folder
Click Update Now ‑ Ask Printer
Preparing to set up the printer on an Ethernet network
Networking
Select Ethernet connection, and then click Continue
Installing the printer on an Ethernet network
For Windows users
For Macintosh users
Preparing to set up the printer on a wireless network
From the printer control panel, navigate to
Connecting the printer using the Wireless Setup Wizard
Select a wireless connection setup
Network/Ports Active NIC Auto Submit
Using the Personal Identification Number PIN method
Using the Push Button Configuration method
Click Settings Network/Ports Wireless
Windows
Setting up serial printing
Click Continue Finish
Reports Menu Settings
Verifying printer setup
Printing a menu settings
Printing a network setup
Loading the 250‑ or 550‑sheet tray
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
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One ‑sided printing Two ‑sided duplex printing
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Loading the 2100‑sheet tray
Loading A5‑size paper
Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper
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ABC
Pull down the multipurpose feeder door
Loading the multipurpose feeder
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One ‑sided simplex printing Two ‑sided duplex printing
Linking and unlinking trays
Click Settings Paper Menu
Linking and unlinking trays
Assigning a custom paper type
Using the Embedded Web Server
Using the printer control panel
Creating a custom name for a paper type
Paper Menu Custom Types
Click Settings Paper Menu Custom Types
Paper and specialty media guide
Using specialty media
Tips on using card stock
Tips on using envelopes
Tips on using letterhead
Tips on using labels
Source Printing Printable side Paper orientation
Paper characteristics
Tips on using transparencies
Paper guidelines
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Fiber content
Selecting paper
Unacceptable paper examples
Storing paper
Supported paper sizes, types, and weights
Paper sizes supported by the printer
Optional 250 ‑ Feeder Glass Or 550 ‑sheet Tray
Paper and specialty media guide
550 ‑sheet tray Tray Feeder
Paper types and weights supported by the printer
Printer engine supports 60-176‑g/m216-47‑lb paper weights
Paper type 250 ‑ or 2100 ‑sheet Multipurpose Duplex
Printing forms
Adjusting toner darkness
Printing
Printing forms and a document
Printing from a flash drive
Click Settings Print Settings Quality Menu Toner Darkness
Settings Print Settings Quality Menu Toner Darkness
Printing from a flash drive
Supported flash drives and file types
Storing print jobs in the printer
Printing confidential and other held jobs
Recommended flash drives File type
Printing confidential and other held jobs
Modifying confidential print settings
Printing Touch Submit
Printing information pages
Canceling a print job
For Macintosh users
Making a quick copy
Copying using the ADF
Copying
Making copies
Copying on transparencies
Copying using the scanner glass
Copying photos
Copying on specialty media
Copying on letterhead
Creating a copy shortcut using the printer control panel
Copying different paper sizes
Customizing copy settings
Making copies using paper from a selected tray
Copying to a different size
Copy to Letter Copy It
Copying on both sides of the paper duplexing
Example 2 Copying on a single paper size
Copy to Auto Size Match Copy It
Reducing or enlarging copies
Adjusting copy quality
Placing separator sheets between copies
Collating copies
Collated Not collated
Select one of the following
Copying multiple pages onto a single sheet
Copying 107 From the home screen, navigate to
Copy Advanced Options Separator Sheets
Copying 108
Placing information on copies
Creating a custom copy job
Placing a header or footer on pages
Canceling a copy job while pages are being printed
Canceling a copy job
Placing an overlay message on each
Understanding the copy options
Save As Shortcut
Content
Using the advanced options
Copies
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Click Settings E-mail/FTP Settings E-mail Settings
Setting up the printer to e-mail
Setting up the e-mail function
Configuring e‑mail settings
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the printer control panel
Click Settings
Mailing 115
Sending an e-mail using the printer control panel
Sending an e‑mail using a shortcut number
Mailing a document
Changing the output file type
Customizing e-mail settings
Sending an e‑mail using the address book
Adding e-mail subject and message information
Understanding the e-mail options
Canceling an e-mail
Mailing 118
Resolution
Original Size
Send As
Scan Preview
Setup
Mailing 119
Faxing 120
Setting up the printer to fax
Initial fax setup
Faxing
Faxing 121
Setup 1 Printer is connected to a dedicated fax line
Choosing a fax connection
Scenario 1 Standard telephone line
Faxing 122
Tips for this setup
Connected to the same telephone wall jack
Connected to different wall jacks
Faxing 123
Faxing 124
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
Faxing 127
Setup 1 Printer is connected directly to a cable modem
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Part name Part number Lexmark adapter plug 40X8519
Faxing 130
Connecting the printer to a non‑RJ‑11 wall jack
Faxing 131
Connecting the printer to a wall jack in Germany
Faxing 132 Connect the printer to any of the N ports
Click Settings Fax Settings Analog Fax Setup
Connecting to a distinctive ring service
Setting the outgoing fax name and number
Settings Fax Settings Analog Fax Setup Answer On
Sending a fax
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax using the printer control panel
Sending a fax using a shortcut number
Sending a fax using the computer
Fax tab Enable fax
Sending a fax at a scheduled time
Sending a fax using the address book
Creating shortcuts
Click Settings Manage Shortcuts Fax Shortcut Setup
Making a fax lighter or darker
Customizing fax settings
Changing the fax resolution
Click Settings Reports Click Fax Job Log or Fax Call Log
Holding faxes
Canceling an outgoing fax
Holding and forwarding faxes
Blocking junk faxes
Forwarding a fax
Click Settings Fax Settings Analog Fax Setup Holding Faxes
Click Settings Fax Settings
Understanding the fax options
Resolution
Faxing 142
Delayed Send
This option lets you send a fax at a later time or date
Scanning to an FTP address
Using Scan to Network
Creating an FTP shortcut using the Embedded Web Server
Scanning
Scanning to an FTP address using the printer control panel
Creating an FTP shortcut using the printer control panel
Scanning to an FTP address
Scanning an FTP using the address book
Scanning to an FTP address using a shortcut number
Scanning 145
Click Scan Profile Create Scan Profile
Scanning to a computer using the Embedded Web Server
Scanning to a computer or flash drive
Scanning 146
Click Next Close
Setting up Scan to Computer
Scanning to a flash drive
Understanding the scan options
This option lets you type a file name for the scan image
Scanning 149
Scan Preview
Menus list
Understanding the printer m enus
Understanding the printer menus 151
Understanding the printer menus 152
Default Source menu
Configure MP menu
Paper menu
Tray x Type
Paper Size/Type menu
Understanding the printer menus 153
Tray x Size
MP Feeder Size
Understanding the printer menus 154
MP Feeder Type
Manual Envelope Size
Understanding the printer menus 155
Manual Paper Size
Manual Paper Type
Paper Texture menu
Substitute Size menu
Understanding the printer menus 156
Understanding the printer menus 157
Understanding the printer menus 158
Paper Weight menu
Understanding the printer menus 159
Understanding the printer menus 160
Paper Loading menu
Use Custom Name
Custom Types menu
Custom Names menu
Understanding the printer menus 161
Custom Scan Size
Universal Setup menu
Custom Scan Sizes menu
Understanding the printer menus 162
Reports menu
Reports Menu
Understanding the printer menus 163
Active NIC menu
Network/Ports menu
Understanding the printer menus 164
Understanding the printer menus 165
Standard Network or Network x menu
Network Card menu
To access the menu, navigate to either of the following
Understanding the printer menus 166
Understanding the printer menus 167
TCP/IP menu
Understanding the printer menus 168
IPv6 menu
AppleTalk menu
Wireless menu
To access the menu, navigate to
Network/Ports Network x Network x Setup Wireless
View Name
Standard USB menu
Understanding the printer menus 170
Activate
Understanding the printer menus 171
Parallel x menu
Parallel Buffer
Understanding the printer menus 172
Understanding the printer menus 173
Serial x menu
Serial Buffer
Understanding the printer menus 174
Data Bits
Understanding the printer menus 175
Robust XON
Baud
Understanding the printer menus 176
Smtp Setup menu
Security menu
Edit Security Setups menu
Understanding the printer menus 177
Security Reset Jumper
Miscellaneous Security Settings menu
Edit Access Controls
Login Restrictions
Understanding the printer menus 179
Confidential Print menu
Security Audit Log menu
Disk Wiping menu
Understanding the printer menus 180
Understanding the printer menus 181
Set Date/Time menu
General Settings menu
Settings menu
Understanding the printer menus 182
ADF Loaded Beep
Quiet Mode
Run Initial setup
Understanding the printer menus 183
Scan to PC Port Range
Understanding the printer menus 184
Keyboard
Paper Sizes
Displayed Information
Understanding the printer menus 185
Time Format
Understanding the printer menus 186
Home screen customization
Date Format
Understanding the printer menus 187
Understanding the printer menus 188
Understanding the printer menus 189
Print Recovery
Error Recovery
Understanding the printer menus 190
Press and Hold Sleep Button
Factory Defaults
Understanding the printer menus 191
Press Sleep Button
Copy Settings menu items and descriptions
Copy Settings menu
Understanding the printer menus 192
Understanding the printer menus 193
Understanding the printer menus 194
Understanding the printer menus 195
Fax Settings menu
Fax Mode Analog Fax Setup menu
General Fax Settings
Understanding the printer menus 196
Fax Cover
Fax Send Settings
Resolution
Understanding the printer menus 197
Dial Prefix
Understanding the printer menus 198
Understanding the printer menus 199
Understanding the printer menus 200
Fax Receive Settings
Understanding the printer menus 201
Speaker Settings
Fax Log Settings
Understanding the printer menus 202
Answer On
‑mail Settings menu
Ringer Volume
‑mail Server Setup
Format
Understanding the printer menus 204
Orientation
Jpeg Quality
Text Default
Text/Photo Default
Understanding the printer menus 205
Use Multi ‑Page Tiff
Photo Default
Understanding the printer menus 206
‑mail images sent as
Understanding the printer menus 207
FTP Settings menu
Use cc/bcc
Understanding the printer menus 208
Understanding the printer menus 209
File Name
Understanding the printer menus 210
Flash Drive menu
Scan Settings
Understanding the printer menus 211
Understanding the printer menus 212
Text or Photo Default
Understanding the printer menus 213
Print Settings
Copies
Paper Saver Border
Understanding the printer menus 214
Duplex Binding
Paper Saver Ordering
Setup menu
Print Settings
Understanding the printer menus 215
Resource Save
Understanding the printer menus 216
Print Area
Download Target
Understanding the printer menus 217
Finishing menu
Separator Source
Print Resolution
Quality menu
Understanding the printer menus 218
Understanding the printer menus 219
Job Accounting menu
Understanding the printer menus 220
Understanding the printer menus 221
Utilities menu
PostScript menu
XPS menu
Understanding the printer menus 222
Understanding the printer menus 223
PCL Emul menu
Tray Renumber
Understanding the printer menus 224
Understanding the printer menus 225
Html menu
Understanding the printer menus 226
Image menu
Understanding the printer menus 227
Help menu
Menu item Description
Conserving supplies
Using recycled paper
Saving money and the environment
Saving paper and toner
Saving energy
Using Eco‑Mode
Click Settings General Settings Eco‑Mode select a setting
Click Settings General Settings Quiet Mode select a setting
Saving money and the environment 230
Adjusting Sleep mode
Click Settings General Settings Timeouts
Settings General Settings Timeouts Sleep Mode
Settings General Settings
Using Hibernate mode
Adjusting the brightness of the printer display
Click Settings General Settings Sleep Button Settings
Recycling Lexmark packaging
Settings General Settings Screen Brightness
Recycling
Recycling Lexmark products
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Disposing of a printer hard disk
Securing the printer
Statement of Volatility
Erasing volatile memory
Erasing non‑volatile memory
Using the printer control panel
Touch Wipe All Settings
Touch Back Exit Config Menu
Touch Disk Encryption Enable
Configuring printer hard disk encryption
Using the Embedded Web Server
Click Settings Security Disk Encryption
Securing the printer 237
Finding printer security information
Maintaining the printer 238
Cleaning the printer parts
Cleaning the printer
Maintaining the printer
Maintaining the printer 239
Cleaning the scanner glass
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Click Device Status More Details
Checking the status of parts and supplies
Close the scanner cover
From the home screen, touch Status/Supplies View Supplies
Ordering toner cartridges
Using genuine Lexmark parts and supplies
Ordering parts and supplies
Estimated number of remaining pages
Part name
Ordering an imaging unit
Maintaining the printer 243
Regular cartridge
Lexmark ADF maintenance kit
Ordering a maintenance kit
Lexmark Return Program fuser maintenance kit type
Lexmark regular fuser maintenance kit type
Maintaining the printer 245
Storing supplies
Replacing supplies
Replacing the toner cartridge
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Replacing the imaging unit
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Before moving the printer
Moving the printer
Maintaining the printer 251
Shipping the printer
Moving the printer to another location
Maintaining the printer 252
Checking the virtual display
Finding advanced networking and administrator information
Setting up e‑mail alerts
Managing the printer
Notification Description
Click Settings Print Settings Supply Notifications
Managing the printer 255
Restoring factory default settings
Clearing jams 256
Clearing jams
Avoiding jams
Load paper properly
Use recommended paper
Understanding jam messages and locations
Area Area name Printer control panel message What to do
Clearing jams 258
Clearing jams 259
‑page jam, lift front cover to remove cartridge
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‑page jam, open upper rear door
‑page jam, open upper and lower rear door
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‑page jam, remove standard bin jam
‑page jam, remove tray 1 to clear duplex
‑page jam, open tray x
‑page jam, clear manual feeder
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Clearing jams 270
‑page jam, open automatic feeder top cover y.xx
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Understanding printer messages
Troubleshooting
Check tray x connection
Troubleshooting 273
Close door or insert cartridge
Close front door
Close top access cover
Configuration change, some held jobs were not restored
Disk full, scan job canceled
Disk must be formatted for use in this device
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Fax partition inoperative. Contact system administrator
Imaging unit nearly low 84.xy
Fax Station Name not set up. Contact system administrator
Fax Station Number not set up. Contact system administrator
Imaging unit low 84.xy
Insufficient memory for Flash Memory Defragment operation
Install duplex
Install Tray
Insert Tray
Insufficient memory, some Held Jobs were deleted
Insufficient memory to support Resource Save feature
Insufficient memory, some held jobs will not be restored
Insufficient memory to collate job
Load Manual Feeder with custom type name paper orientation
Troubleshooting 279
Load paper source with paper size paper orientation
Load Manual Feeder with custom string paper orientation
Load Manual Feeder with paper size paper orientation
Troubleshooting 280
Memory full, cannot print faxes
Non‑Lexmark supply type, see User’s Guide 33.xy
Network x software error
No analog phone line connected to modem, fax is disabled
Memory full, cannot send faxes
Reinstall missing or unresponsive imaging unit 31.xy
Parallel port x disabled
Paper changes needed
Replace all originals if restarting job
Remove defective disk
Remove packaging material, area name
Remove paper from standard output bin
Replace jammed originals if restarting job
Replace imaging unit, 0 estimated pages remain 84.xy
Replace unsupported cartridge 32.xy
Restore held jobs?
Replace roller kit
Replace separator pad
Serial port x disabled
Scanner disabled by admin
Scanner maintenance required soon, use ADF Kit
Serial option x error
Too many disks installed
Some held jobs were not restored
Standard network software error
Standard USB port disabled
Tray x paper size unsupported
Unsupported camera mode, unplug camera and change mode
USB port x disabled
Too many trays attached
Printer is not responding
Solving printer problems
Weblink server not set up. Contact system administrator
Basic printer problems
Troubleshooting 290
Cannot detect internal option
Hardware and internal option problems
Troubleshooting 291
Printer display is blank
Troubleshooting 292
Internal Solutions Port does not operate correctly
Internal print server does not operate correctly
Step Problem is solved. Go to step
Tray problems
Troubleshooting 293
Action Yes Step Problem is solved Go to step
USB/parallel interface card does not operate correctly
Paper feed problems
Troubleshooting 294
Settings General Settings Print Recovery
Paper jam message remains after jam is cleared
Troubleshooting 295
Action Yes Step Go to step Problem is solved
Paper frequently jams
Confidential and other held jobs do not print
Solving print problems
Printing problems
Troubleshooting 296
Error message about reading the flash drive appears
Envelope seals when printing
Troubleshooting 297
Incorrect characters print
Troubleshooting 298
Job prints from the wrong tray or on the wrong paper
Large jobs do not collate
Troubleshooting 299
Click File Print Advanced Print As Image OK OK
Print jobs do not print
Troubleshooting 300
Settings General Settings Print Recovery Page Protect Off
Troubleshooting 301
Print job takes longer than expected
Printing slows down
Troubleshooting 302
Tray linking does not work
Settings General Settings Timeouts
Troubleshooting 303
Unexpected page breaks occur
Touch PCL Fonts or PostScript Fonts
Print quality problems
Troubleshooting 304
Characters have jagged or uneven edges
Clipped pages or images
Troubleshooting 305
Compressed images appear on prints
Troubleshooting 306
Gray background on prints
Horizontal voids appear on prints
Troubleshooting 307
Incorrect margins on prints
Troubleshooting 308
Paper curl
Troubleshooting 309
Printer is printing blank pages
Troubleshooting 310
Printer is printing solid black pages
Troubleshooting 311
Print irregularities
Troubleshooting 312
Print is too dark
Troubleshooting 313
Print is too light
Troubleshooting 314
Troubleshooting 315
Repeating defects appear on prints
Troubleshooting 316
Shadow images appear on prints
Troubleshooting 317
Skewed print
Troubleshooting 318
Streaked horizontal lines appear on prints
Streaked vertical lines appear on prints
Troubleshooting 319
Troubleshooting 320
Toner fog or background shading appears on prints
Troubleshooting 321
Toner rubs off
Uneven print density
Troubleshooting 322
Toner specks appear on prints
Transparency print quality is poor
Vertical voids appear on prints
Troubleshooting 323
Partial document or photo copies
Solving copy problems
Troubleshooting 324
Copier does not respond
Poor copy quality
Troubleshooting 325
Advanced Options Advanced Imaging
Scanner unit does not close
Cannot send or receive a fax
Solving fax problems
Troubleshooting 327
Caller ID is not shown
Troubleshooting 328
Troubleshooting 329
Can receive but not send faxes
Troubleshooting 330
Can send but not receive faxes
Settings General Settings Run initial setup Yes
Click Settings Fax Settings Analog Fax Setup
Submit
Troubleshooting 332
Solving scanner problems
Received fax has poor print quality
Partial document or photo scans
Cannot scan from a computer
Poor scanned image quality
Troubleshooting 334
Stamp or Overwrite
Troubleshooting 335
Scan job was not successful
Scanning takes too long or freezes the computer
Scanner does not respond
Troubleshooting 336
Click Settings Apps Apps Management System tab Log
Solving home screen applications problems
An application error has occurred
Troubleshooting 337
Embedded Web Server does not open
Troubleshooting 338
Contacting customer support
Mail
Tech Library
Live chat
November
Product information
Edition notice
340
341
Trademarks
342
Modular component notice
Licensing notices
Noise emission levels
Static sensitivity notice
Product disposal
343
Laser notice
Temperature information
Power consumption
Product power consumption
Mode Description Power consumption Watts
Sleep Mode
Hibernate Mode
Off mode
Radio interference notice
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
347
348
Uso del prodotto in Svizzera
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Industry Canada Canada
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
351
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
352
353
Limited warranty
Limited warranty service
Lexmark International, Inc., Lexington, KY
354
Extent of limited warranty
355
Patent acknowledgment
Limitation of liability
Additional rights
356
Index 357
Symbols
Index
Numerics
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FTP
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