Users Guide
November
MX710 Series
Additional printer setup
Contents
Setting up and using the home screen applications
Safety information
Copying
Loading paper and specialty media
Paper and specialty media guide
Printing
Saving money and the environment
Faxing
Scanning
Understanding the printer menus
Clearing jams
Troubleshooting
Maintaining the printer
Managing the printer
Index
Solving home screen applications problems
Power consumption
Notices
Safety information
SAVE THESE INSTRUCTIONS
Users Guide and Quick Reference Guide -The guides are
Learning about theprinter
Finding information about the printer
site at http//support.lexmark.com
In other countries and regions-See the printed
Selecting a location for the printer
Learning about the printer
Printer configurations
ADF bin
Basic model
Automatic document feeder ADF
ADF tray
Understanding the basic functions of the scanner
Fully configured model
Using the ADF and scanner glass
Using the ADF
Using the scanner glass
Using the printer control panel
Understanding the colors of the Sleep button and indicator lights
Understandingthe printer control panel
Indicator light color and its corresponding printer status
Understanding the home screen
Sleep button light color and its corresponding printer status
Features
View a list of options
Using the touch-screen buttons
123.123.123.123
Arrows
Cancel an action or a selection
Other touch-screen buttons
Save a setting
Cancel
For Windows users
Setting upand using thehome screen applications
Finding the IP address of the printer
Finding the IP address of the computer
a Click Settings General Settings Home screen customization
Accessing the Embedded Web Server
Customizing the home screen
For Macintosh users
Understanding the different applications
Activating the home screen applications
Finding information about the home screen applications
2 Click Settings Apps Apps Management Card Copy
Setting up Forms and Favorites
Setting up Card Copy
2 Click Settings Apps Apps Management Forms and Favorites
Using MyShortcut
2 Click Settings Apps Apps Management Multi Send
Setting up Multi Send
2 Click Settings Remote Operator Panel Settings
Setting up Scan to Network
Setting up Remote Operator Panel
2 Click Settings Apps Apps Management Scan to Network
a Click Settings Import/Export
Exporting and importing a configuration
Additional printer setup
Installing internal options
Available internal options
Accessing the controller board
2 Option card connector 3 Memory card connector
1 Lexmark Internal Solutions Port or printer hard disk connector
Additional printer setup
5 Reattach the shield, and then align the screws with the holes
6 Tighten the screws on the shield
Installing a memory card
Additional printer setup
Installing an optional card
Additional printer setup
5 Close the controller board access door
4 Push the card firmly into place as shown in the illustration
2 Screw for attaching the plastic bracket to the ISP
Installing an Internal Solutions Port
Additional printer setup
4 Remove the metal cover from the ISP opening. a Loosen the screw
b Lift the metal cover, and then pull it out completely
6 Install the ISP on the plastic bracket
Additional printer setup
Additional printer setup
Additional printer setup
Installing a printer hard disk
3 Locate the appropriate connector on the controller board cage
Additional printer setup
To install a printer hard disk onto the ISP
Additional printer setup
To install a printer hard disk directly on the controller board cage
Additional printer setup
Additional printer setup
Additional printer setup
Removing a printer hard disk
5 Set aside the printer hard disk
Additional printer setup
3 Remove the screws holding the printer hard disk in place
4 Remove the printer hard disk
Installing hardware options
Order of installation
Installing optional trays
3 Pull out the tray completely from the base
Additional printer setup
Note Optional trays lock together when stacked
2 Unpack the optional tray, and then remove all packing material
Additional printer setup
Attaching cables
Connect additional devices telephone or answering machine to the printer and
Setting up the printer software
Installing the printer software
Organizing cables
In Windows
Updating available options in the printer driver
In Macintosh
For Windows users
For Macintosh users
Preparing to set up the printer on an Ethernet network
Networking
Click Update Now ‑ Ask Printer
In Windows
Installing the printer on an Ethernet network
For Windows users
For Macintosh users
System Preferences Print & Scan System Preferences Print & Fax
Preparing to set up the printer on a wireless network
Network/Ports Active NIC Auto Submit
Connecting the printer using the Wireless Setup Wizard
Using the Personal Identification Number PIN method
Using the Push Button Configuration method
In Windows 7 or earlier
In Windows
Setting up serial printing
For Macintosh users
System Preferences Print & Scan System Preferences Print & Fax
h Click Continue Finish
In Windows
In Windows 7 or earlier
In Windows
Reports Menu Settings Page
Verifying printer setup
Printing a menu settings page
Printing a network setup page
Loading the 250‑ or 550‑sheet tray
Setting the paper size and type
Configuring Universal paper settings
Loadingpaperand specialty media
Loading paper and specialty media
Lock the length guide for all paper sizes
Loading paper and specialty media
Two ‑sided duplex printing
One ‑sided printing
Loading paper and specialty media
Warning-Potential Damage Overfilling the tray can cause paper jams
Loading paper and specialty media
Loading paper and specialty media
Loading the 2100‑sheet tray
Loading A5‑size paper
Loading paper and specialty media
a Pull up and slide the width guide to the position for A5
d Insert the A5 length guide into its designated slot
Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper
Loading paper and specialty media
c Remove the A5 length guide from its holder
c Put the A5 length guide in its holder
Loading paper and specialty media
Make sure the paper is loaded properly
Loading paper and specialty media
5 Insert the tray
Make sure the paper is below the maximum paper fill indicator
Loading paper and specialty media
Warning-Potential Damage Overfilling the tray can cause paper jams
Loading the multipurpose feeder
2 Pull the multipurpose feeder extender
Loading paper and specialty media
Loading paper and specialty media
4 Prepare the paper or specialty media for loading
5 Load the paper or specialty media
Loading paper and specialty media
Linking and unlinking trays
Linking and unlinking trays
2 Click Settings Paper Menu
Assigning a custom paper type
Using the Embedded Web Server
Using the printer control panel
Creating a custom name for a paper type
Using the printer control panel
2 Click Settings Paper Menu Custom Types
Paper Menu Custom Types
Paper andspecialtymedia guide
Using specialty media
Tips on using card stock
Tips on using envelopes
Printing
Tips on using labels
Tips on using letterhead
Source
Moisture content
Tips on using transparencies
Paper characteristics
Weight
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Fiber content
Selecting paper
Unacceptable paper examples
Supported paper sizes, types, and weights
Storing paper
Paper sizes supported by the printer
8.5 x 14 in
Paper and specialty media guide
Legal
216 x 356 mm
Plain Envelope
Paper types and weights supported by the printer
Paper
Card Stock
Printing forms
Adjusting toner darkness
Printing
Printing forms and a document
2 Click Settings Print Settings Quality Menu Toner Darkness
Printing from a flash drive
Printing from a flash drive
Using the printer control panel
Supported flash drives and file types
Storing print jobs in the printer
Printing confidential and other held jobs
For Windows users
Modifying confidential print settings
Printing confidential and other held jobs
2 Click Properties, Preferences, Options, or Setup
Printing information pages
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
For Macintosh users
In Windows
In Windows 7 or earlier
Making a quick copy
Copying using the ADF
Copying
Making copies
Copying on transparencies
Copying using the scanner glass
Copying photos
Copying on specialty media
Copying on letterhead
Creating a copy shortcut using the printer control panel
Copying different paper sizes
Customizing copy settings
Making copies using paper from a selected tray
Copying to a different size
Copy to Letter Copy It
Copying on both sides of the paper duplexing
Example 2 Copying on a single paper size
Copy to Auto Size Match Copy It
Reducing or enlarging copies
Adjusting copy quality
Not collated
Collating copies
Placing separator sheets between copies
Collated
Copying multiple pages onto a single sheet
Copy Advanced Options Separator Sheets
Between Copies Between Jobs Between Pages Off
Placing information on copies
Creating a custom copy job
Placing a header or footer on pages
Canceling a copy job while pages are being printed
Canceling a copy job
Canceling a copy job while the original document is in the ADF
Canceling a copy job while copying pages using the scanner glass
Scale
Understanding the copy options
Copy from
Copy to
Save As Shortcut
Content
Using the advanced options
Copies
Note This option is supported only in select printer models
Copying
E-mailing
Setting up the printer to e-mail
Setting up the e-mail function
Configuring e‑mail settings
2 Click Settings
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the printer control panel
Creating an e-mail shortcut
5 Touch Done Send It
Sending an e-mail using the printer control panel
Sending an e‑mail using a shortcut number
E-mailing a document
Changing the output file type
Customizing e-mail settings
Sending an e‑mail using the address book
Adding e-mail subject and message information
Subject
Canceling an e-mail
Understanding the e-mail options
Recipients
Content
Resolution
Original Size
Send As
Page Setup
Scan Preview
Using the advanced options
Setting up the printer to fax
Initial fax setup
Faxing
To connect
Setup 1 Printer is connected to a dedicated fax line
Choosing a fax connection
Scenario 1 Standard telephone line
To connect
Setup 2 Printer is sharing the line with an answering machine
Tips for this setup
Connected to the same telephone wall jack
Tips for this setup
Connected to different wall jacks
To connect
To connect
Tips for this setup
Scenario 2 Digital Subscriber Line DSL
To connect
Scenario 3 VoIP telephone service
Scenario 4 Digital telephone service through a cable provider
Setup 1 Printer is connected directly to a cable modem
Tips for this setup
Page
40X8519
Part name
Part number
Lexmark adapter plug
Connecting the printer to a non‑RJ‑11 wall jack
N F N
Connecting the printer to a wall jack in Germany
N F N
2 Click Settings Fax Settings Analog Fax Setup
Connecting to a distinctive ring service
Setting the outgoing fax name and number
Settings Fax Settings Analog Fax Setup Answer On
Sending a fax
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax using the printer control panel
Sending a fax using the computer
Sending a fax using a shortcut number
Fax tab Enable fax
Sending a fax at a scheduled time
Sending a fax using the address book
2 Click Settings Manage Shortcuts Fax Shortcut Setup
Creating a fax destination shortcut using the Embedded Web Server
Creating a fax destination shortcut using the printer control panel
Creating shortcuts
Viewing a fax log
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Blocking junk faxes
Canceling an outgoing fax
Canceling a fax while the original documents are still scanning
Holding and forwarding faxes
2 Click Settings Fax Settings Analog Fax Setup Holding Faxes
Understanding the fax options
Forwarding a fax
Content
Resolution
Page Setup
Darkness
Delayed Send
Using the advanced options
Scan Preview
Scanning to an FTP address
Using Scan to Network
Creating an FTP shortcut using the Embedded Web Server
Scanning
Settings Other Settings area Manage Shortcuts FTP Shortcut Setup
Creating an FTP shortcut using the printer control panel
Scanning to an FTP address using the printer control panel
Scanning to an FTP address
Scanning an FTP using the address book
Scanning to an FTP address using a shortcut number
Scanning to a computer using the Embedded Web Server
Scanning to a computer or flash drive
2 Click Scan Profile Create Scan Profile
4 Click Next Close
Setting up Scan to Computer
In Windows
In Windows 7 or earlier
Save As Shortcut
Understanding the scan options
Scanning to a flash drive
File Name
Original Size
Resolution
Page Setup
Content
Scan Preview
Using the advanced options
Paper Menu
Understandingthe printer menus
Menus list
Settings
Default Source
Default Source menu
Configure MP menu
Paper menu
Paper Size/Type menu
Tray x Size
Tray x Type
Understanding the printer menus
MP Feeder Size
MP Feeder Type
Manual Envelope Size
Understanding the printer menus
Manual Paper Size
Manual Paper Type
Substitute Size
Substitute Size menu
Paper Texture menu
Default ADF Media Type
Vinyl Labels Texture
Transparency Texture
Recycled Texture
Labels Texture
Transparency Weight
Paper Weight menu
Plain Weight
Card Stock Weight
Preprinted Weight
Envelope Weight
Rough Envelope Weight
Letterhead Weight
Labels Loading
Paper Loading menu
Card Stock Loading
Recycled Loading
Custom Type
Custom Types menu
Custom Names menu
Custom x Loading
Universal Setup menu
Custom Scan Sizes menu
Custom Scan Size
Network Setup Page
Reports Menu
Reports menu
Menu Settings Page
Fax Job Log
Network/Ports menu
Active NIC menu
Shortcut List
NPA Mode
Standard Network or Network x menu
PCL SmartSwitch
PS SmartSwitch
Network/Ports Standard Network Standard Network Setup Network Card
Network Card menu
Network/Ports Standard Network Standard Network Setup Reports
Network/Ports Network x Network x Setup Reports
Job Timeout
TCP/IP menu
Network/Ports Standard Network Standard Network Setup TCP/IP
Network/Ports Network x Network x Setup TCP/IP
Enable HTTP Server
IPv6 menu
Network/Ports Standard Network Standard Network Setup IPv6
Network/Ports Network x Network x Setup IPv6
Network/Ports Standard Network Standard Network Setup AppleTalk
Wireless menu
AppleTalk menu
Network/Ports Network x Network x Setup Wireless
NPA Mode
Standard USB menu
PCL SmartSwitch
PS SmartSwitch
Mac Binary PS
Parallel x menu
USB Buffer
Job Buffering
Parallel Buffer
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Protocol
Serial x menu
Parallel Mode
Advanced Status
Understanding the printer menus
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Baud
Job Buffering
Protocol
Robust XON
Parity
SMTP Setup menu
SMTP Timeout
SMTP Server Authentication
Edit Backup Password
Edit Security Setups menu
Security menu
Device Password
Security Reset Jumper
Miscellaneous Security Settings menu
Edit Access Controls
Login Restrictions
Max Invalid PIN
Confidential Print menu
LDAP Certificate Verification
Minimum PIN Length
Verify Job Expiration
Disk Wiping menu
Security Audit Log menu
Wiping Mode
Enable NTP
Set Date/Time menu
Configure Log
Custom Time Zone Setup
Display Language
Settings menu
General Settings menu
Enable Authentication
ADF Loaded Beep
Quiet Mode
Run Initial setup
Understanding the printer menus
Scan to PC Port Range
Understanding the printer menus
Keyboard
Paper Sizes
Specify what is displayed on the upper left and right corners of the
Displayed Information
Displayed Information continued
Date Format
Understanding the printer menus
Displayed Information continued
Home screen customization
One Page Copy
Error Lighting
Scanner Jam Recovery
Screen Brightness
Web Page Refresh Rate
Alarms
Timeouts
Timeouts
Timeouts
Timeouts
Timeouts
Timeouts
Print Recovery
Timeouts
Error Recovery
Error Recovery
Press and Hold Sleep Button
Factory Defaults
Understanding the printer menus
Press Sleep Button
Content Source
Copy Settings menu
Copy Settings menu items and descriptions
Content Type
Separator Sheets
Original Size
Copy To Source
Transparency Separators
Overlay
Output Bin
Number of Copies
Header/Footer
Enable Manual Fax
Fax Settings menu
Fax Mode Analog Fax Setup menu
General Fax Settings
Fax number masking
Cancel Faxes
Memory Use
Caller ID
Fax Send Settings
Resolution
Fax Cover Page
Sides Duplex
Content Type
Content Source
Original Size
Dialing Prefix Rules
Enable ECM
Enable Fax Scans
Dial Mode
Mirror Image
Fax Receive Settings
Temperature
Enable Fax Receive
Fax Footer
Separator Sheets
Separator Sheet Source
Output Bin
Enable Job Log
Fax Log Settings
Speaker Settings
Receive Error Log
E ‑mail Server Setup
E ‑mail Settings menu
Answer On
Ringer Volume
Resolution
E ‑mail Server Setup
Content Type
Content Source
Sides Duplex
Text Default
Text/Photo Default
Original Size
Transmission Log
Photo Default
E ‑mail images sent as
Use Multi ‑Page Tiff
Mirror Image
FTP Settings menu
Temperature
Content Type
Orientation
Content Source
Resolution
Darkness
Sides Duplex
Text Default
Text/Photo Default
Photo Default
Scan Preview
Temperature
File Name
Custom Job Scanning
Content Source
Scan Settings
Flash Drive menu
Content Type
Original Size
Text Default
Text or Photo Default
Photo Default
File Name
Print Settings
Temperature
Use Multi ‑Page TIFF
Duplex Binding
Paper Source
Collate
Sides Duplex
Separator Sheet Source
Print Settings
Setup menu
Separator Sheets
Resource Save
Understanding the printer menus
Print Area
Download Target
Copies
Finishing menu
Sides Duplex
Duplex Binding
Paper Saver
Quality menu
Print Resolution
Separator Source
Enhance Fine Lines
Job Accounting menu
Pixel Boost
Toner Darkness
Disk Near Full Action
Accounting Log Frequency
Log Action at End of Frequency
Disk Near Full Level
Delete Downloads on Disk
Utilities menu
Remove Held Jobs
Format Flash
Print Error Pages
XPS menu
PDF menu
PostScript menu
PCL Emulation Settings
PCL Emul menu
Symbol Set
PCL Emulation Settings
PCL Emulation Settings
PCL Emulation Settings
PCL Emulation Settings
PCL Emulation Settings
Tray Renumber
HTML menu
Understanding the printer menus
Tray Renumber
Orientation
Image menu
Font Size
Scale
Help menu
Conserving supplies
Using recycled paper
Saving money andthe environment
Saving paper and toner
2 Click Settings General Settings Eco‑Mode select a setting
Using Eco‑Mode
Saving energy
Reducing printer noise
2 Click Settings General Settings Timeouts
Adjusting Sleep mode
Using the Embedded Web Server
Using the printer control panel
Using the printer control panel
Using Hibernate mode
Adjusting the brightness of the printer display
Using the Embedded Web Server
Returning Lexmark cartridges for reuse or recycling
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Saving money and the environment
2 From the Toner Cartridges section, select your country or region
3 Follow the instructions on the computer screen
Disposing of a printer hard disk
Securing theprinter
Statement of Volatility
Erasing volatile memory
3 Touch Wipe All Settings
Using the printer control panel
Erasing non‑volatile memory
Erasing printer hard disk memory
2 Click Settings Security Disk Encryption
Configuring printer hard disk encryption
Using the Embedded Web Server
Using the printer control panel
Finding printer security information
Lexmark security Web page
1 Go to http//support.lexmark.com, and then click SELECT YOUR PRODUCT
Cleaning the printer parts
Cleaning the printer
Maintaining theprinter
2 Open the scanner cover
Cleaning the scanner glass
Maintaining the printer
1 Slightly dampen a soft, lint-free cloth or paper towel with water
6 Close the bottom ADF door
Maintaining the printer
4 Open the bottom ADF door
5 Wipe the ADF scanner glass under the ADF door
2 Click Device Status More Details
Checking the status of parts and supplies
Ordering toner cartridges
Using genuine Lexmark parts and supplies
Ordering parts and supplies
Estimated number of remaining pages
Worldwide
Ordering an imaging unit
Asia Pacific region includes Australia and New Zealand
Latin America includes Puerto Rico and Mexico
Lexmark ADF maintenance kit
Ordering a maintenance kit
Lexmark Return Program fuser maintenance kit type
Lexmark regular fuser maintenance kit type
Storing supplies
Replacing supplies
Replacing the toner cartridge
2 Pull the cartridge out of the printer using the handle
Maintaining the printer
Note Make sure the cartridge is fully pushed in
Replacing the imaging unit
Maintaining the printer
5 Close the multipurpose feeder door and the front cover
Maintaining the printer
2 Pull out the toner cartridge from the printer using the handle
Maintaining the printer
4 Unpack the new imaging unit, and then shake it
5 Remove all packing material from the imaging unit
8 Close the multipurpose feeder door and the front cover
Maintaining the printer
Before moving the printer
Moving the printer
Shipping the printer
Moving the printer to another location
Checking the virtual display
Finding advanced networking and administrator information
Setting up e‑mail alerts
Managing the printer
2 Click Settings Print Settings Supply Notifications
Configuring supply notifications from the Embedded Web Server
Settings General Settings Factory Defaults Restore Now Submit
Restoring factory default settings
Clearing jams
Avoiding jams
Load paper properly
Use recommended paper
Understanding jam messages and locations
Printer control panel message
Clearing jams
Area
Area name
x‑page jam, lift front cover to remove cartridge
Clearing jams
3 Place the toner cartridge aside
5 Place the imaging unit aside on a flat, smooth surface
Clearing jams
Make sure the cartridge is fully pushed in
7 Install the imaging unit
Clearing jams
Note Use the arrows on the side of the printer as a guide
x‑page jam, open upper rear door
x‑page jam, open upper and lower rear door
3 Close the rear door 4 Push the back of the standard tray
Clearing jams
x‑page jam, remove standard bin jam
Clearing jams
6 Insert the standard tray
x‑page jam, remove tray 1 to clear duplex
x‑page jam, open tray x
Clearing jams
3 Insert the tray
x‑page jam, clear manual feeder
Clearing jams
3 Insert the tray
3 Reload paper into the multipurpose feeder
Clearing jams
x‑page jam, open automatic feeder top cover. 28y.xx
7 Close the bottom ADF door
Clearing jams
Cartridge nearly low 88.xy
Troubleshooting
Understanding printer messages
Cartridge low 88.xy
Close flatbed cover and load originals if restarting job 2yy.xx
Change paper source to paper type paper size load orientation
Check tray x connection
Close door or insert cartridge
Close front door
Close top access cover
Configuration change, some held jobs were not restored
Disk full, scan job canceled
Fax server To Format not set up. Contact system administrator
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Fax partition inoperative. Contact system administrator
Imaging unit nearly low 84.xy
Fax Station Name not set up. Contact system administrator
Fax Station Number not set up. Contact system administrator
Imaging unit low 84.xy
Insufficient memory for Flash Memory Defragment operation
Install duplex
Install Tray
Insert Tray
Insufficient memory, some Held Jobs were deleted
Insufficient memory to support Resource Save feature
Insufficient memory, some held jobs will not be restored
Insufficient memory to collate job
Load Manual Feeder with custom type name paper orientation
Load paper source with paper size paper orientation
Load paper source with paper type paper size paper orientation
Load Manual Feeder with custom string paper orientation
Load Manual Feeder with paper size paper orientation
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Non‑Lexmark supply type, see User’s Guide 33.xy
Network x software error
No analog phone line connected to modem, fax is disabled
Memory full, cannot send faxes
Paper changes needed
Parallel port x disabled
Reinstall missing or unresponsive cartridge 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Replace all originals if restarting job
Remove defective disk
Remove packaging material, area name
Remove paper from standard output bin
Replace last scanned page and jammed originals if restarting job
Replace maintenance kit, 0 estimated pages remain 80.xy
Replace imaging unit, 0 estimated pages remain 84.xy
Replace jammed originals if restarting job
Replace unsupported cartridge 32.xy
Restore held jobs?
Replace roller kit
Replace separator pad
Serial option x error
Scanner disabled by admin
Scanner disabled. Contact system administrator if problem persists
Scanner maintenance required soon, use ADF Kit
Too many disks installed
Some held jobs were not restored
Standard network software error
Standard USB port disabled
Tray x paper size unsupported
Unsupported camera mode, unplug camera and change mode
USB port x disabled
Too many trays attached
The printer is not responding
Solving printer problems
Weblink server not set up. Contact system administrator
Basic printer problems
Step
Step
Step
Step
Step
Hardware and internal option problems
Printer display is blank
Cannot detect internal option
support
Internal Solutions Port does not operate correctly
Internal print server does not operate correctly
Step
support
Tray problems
The problem is solved. Go to step
Step
Settings General Settings Print Recovery
Paper feed problems
USB/parallel interface card does not operate correctly
Jammed pages are not reprinted
Step
Paper frequently jams
Paper jam message remains after jam is cleared
Step
Step
Solving print problems
Printing problems
Confidential and other held jobs do not print
Step
Envelope seals when printing
Error message about reading the flash drive appears
support
The problem is solved. Go to step
Incorrect characters print
Job prints from the wrong tray or on the wrong paper
The problem is solved. Go to step
Step
Large jobs do not collate
Multiple‑language PDF files do not print
The problem is solved. Go to step
The problem is solved. Go to step
Print jobs do not print
The problem is solved. Go to step
The problem is solved. Go to step
The problem is solved. Go to step
Print job takes longer than expected
The problem is solved. Go to step
The problem is solved. Go to step
The trays can detect paper length
Printing slows down
Tray linking does not work
Troubleshooting
support
Unexpected page breaks occur
Settings General Settings Timeouts
Step
Step
Print quality problems
Characters have jagged or uneven edges
2 Touch PCL Fonts or PostScript Fonts
Step
ABCDE ABCDE ABCDE
Clipped pages or images
Step
Step
Compressed images appear on prints
Gray background on prints
ABCDE ABCDE ABCDE
support
Horizontal voids appear on prints
Troubleshooting
Step
Step
ABCD ABCD ABCD
Incorrect margins on prints
Troubleshooting
Step
Paper curl
Step
support
Step
Printer is printing blank pages
Troubleshooting
Step
Step
ABCDE ABCDE ABCDE
Printer is printing solid black pages
Print irregularities
Step
Step
Step
Step
Step
Print is too dark
Troubleshooting
Step
support
Print is too light
Troubleshooting
Step
Step
Step
Step
Step
support
Repeating defects appear on prints
Troubleshooting
Step
Step
ABCD ABCD ABCD ABCD
Shadow images appear on prints
Step
ABCDE
ABCDE ABCDE ABCDE
Skewed print
Streaked horizontal lines appear on prints
Step
Streaked vertical lines appear on prints
Troubleshooting
ABCDE ABCDE ABCDE
Step
Step
Step
Step
ABCDE ABCDE ABCDE
Toner fog or background shading appears on prints
Toner rubs off
ABC DEF
support
Toner specks appear on prints
Transparency print quality is poor
Uneven print density
Step
Vertical voids appear on prints
Step
Step
Step
Solving copy problems
Copier does not respond
Partial document or photo copies
Step
Poor copy quality
Step
support
Step
Scanner unit does not close
Troubleshooting
Advanced Options Advanced Imaging Sharpness select a lower setting
support
Solving fax problems
Caller ID is not shown
Cannot send or receive a fax
Step
The problem is solved. Go to step
Step
Step
Step
The problem is solved. Go to step
The problem is solved. Go to step
Step
Step
Can receive but not send faxes
Can send but not receive faxes
The problem is solved. Go to step
support
Troubleshooting
b Click Settings Fax Settings Analog Fax Setup
Settings General Settings Run initial setup Yes
Step
Solving scanner problems
Received fax has poor print quality
b Click Settings Fax Settings Analog Fax Setup
Step
Cannot scan from a computer
Partial document or photo scans
Step
Step
Poor scanned image quality
Step
Step
Step
Scan job was not successful
Scanning takes too long or freezes the computer
Scanner unit does not close
Step
The scanner does not respond
Step
support
Step
Solving home screen applications problems
An application error has occurred
b Click Settings Apps Apps Management System tab Log
Step
Embedded Web Server does not open
Contacting customer support
Step
Tech Library
E-mail
Live chat
GOVERNMENT END USERS
Notices
Product information
Edition notice
Trademarks
1-meter average sound pressure, dBA
Modular component notice
Licensing notices
Noise emission levels
ENERGY STAR
Waste from Electrical and Electronic Equipment WEEE directive
Product disposal
Static sensitivity notice
Laser notice
Temperature information
Power consumption
Product power consumption
Sleep Mode
Hibernate Mode
Off mode
Radio interference notice
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
Notices
This equipment uses the RJ-11C Universal Service Order Code USOC jack
Notice to users of the Canadian telephone network
Notice to users of the New Zealand telephone network
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Uso del prodotto in Svizzera
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Industry Canada Canada
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
Notice to users in the European Union
Ελληνική
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS
Limited warranty
Limited warranty service
Extent of limited warranty
Patent acknowledgment
Limitation of liability
Additional rights
Notices
Symbols
Index
Numerics
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erasing 235 printer information where to find 9 printer IP address
uneven print density 322 white streaks print troubleshooting
printer configurations 11 printer control panel
factory defaults, restoring 255 indicator light Sleep button light
may be incomplete. 282 Reinstall missing or unresponsive
Maintenance kit low 80.xy 280 Maintenance kit nearly low
80.xy 280 Maintenance kit very low estimated pages remain 80.xy
Memory full, cannot send faxes Network x software error 54
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