Manuals / Lexmark / Computer Equipment / Printer

Lexmark MX710DHE Maintaining the printer, Open the bottom ADF door, Close the bottom ADF door

Models: MX710 237 037 24T7310 MX710DHE

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Maintaining the printer

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4Open the bottom ADF door.

5Wipe the ADF scanner glass under the ADF door.

6Close the bottom ADF door.

7Place the white underside of the scanner cover on the scanner glass, and then close the scanner cover.

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Lexmark MX710DHE, 24T7310 Maintaining the printer, Open the bottom ADF door, Wipe the ADF scanner glass under the ADF door

Contents

Users Guide NovemberMX710 Series Contents Setting up and using the home screen applicationsSafety information Additional printer setupLoading paper and specialty media Paper and specialty media guidePrinting CopyingFaxing ScanningUnderstanding the printer menus Saving money and the environmentTroubleshooting Maintaining the printerManaging the printer Clearing jamsSolving home screen applications problems Power consumptionNotices IndexSafety information SAVE THESE INSTRUCTIONS Learning about theprinter Finding information about the printersite at http//support.lexmark.com Users Guide and Quick Reference Guide -The guides areSelecting a location for the printer In other countries and regions-See the printedPrinter configurations Learning about the printerBasic model Automatic document feeder ADFADF tray ADF binFully configured model Understanding the basic functions of the scannerUsing the ADF and scanner glass Using the ADFUsing the scanner glass Using the printer control panel Understanding the colors of the Sleep button and indicator lightsUnderstandingthe printer control panel Indicator light color and its corresponding printer status Understanding the home screenSleep button light color and its corresponding printer status Features Using the touch-screen buttons 123.123.123.123Arrows View a list of optionsOther touch-screen buttons Save a settingCancel Cancel an action or a selectionSetting upand using thehome screen applications Finding the IP address of the printerFinding the IP address of the computer For Windows usersAccessing the Embedded Web Server Customizing the home screenFor Macintosh users a Click Settings General Settings Home screen customizationUnderstanding the different applications Activating the home screen applicationsFinding information about the home screen applications Setting up Forms and Favorites Setting up Card Copy2 Click Settings Apps Apps Management Forms and Favorites 2 Click Settings Apps Apps Management Card CopyUsing MyShortcut Setting up Multi Send 2 Click Settings Apps Apps Management Multi SendSetting up Scan to Network Setting up Remote Operator Panel2 Click Settings Apps Apps Management Scan to Network 2 Click Settings Remote Operator Panel SettingsExporting and importing a configuration a Click Settings Import/ExportAdditional printer setup Installing internal optionsAvailable internal options Accessing the controller board 1 Lexmark Internal Solutions Port or printer hard disk connector 2 Option card connector 3 Memory card connectorAdditional printer setup 5 Reattach the shield, and then align the screws with the holes6 Tighten the screws on the shield Installing a memory card Additional printer setup Installing an optional card Additional printer setup 5 Close the controller board access door4 Push the card firmly into place as shown in the illustration Installing an Internal Solutions Port 2 Screw for attaching the plastic bracket to the ISPAdditional printer setup 4 Remove the metal cover from the ISP opening. a Loosen the screwb Lift the metal cover, and then pull it out completely Additional printer setup 6 Install the ISP on the plastic bracketAdditional printer setup Additional printer setup Installing a printer hard disk Additional printer setup 3 Locate the appropriate connector on the controller board cageAdditional printer setup To install a printer hard disk onto the ISPAdditional printer setup To install a printer hard disk directly on the controller board cageAdditional printer setup Additional printer setup Removing a printer hard disk Additional printer setup 3 Remove the screws holding the printer hard disk in place4 Remove the printer hard disk 5 Set aside the printer hard diskInstalling hardware options Order of installationInstalling optional trays Additional printer setup Note Optional trays lock together when stacked2 Unpack the optional tray, and then remove all packing material 3 Pull out the tray completely from the baseAdditional printer setup Attaching cables Connect additional devices telephone or answering machine to the printer and Setting up the printer software Installing the printer softwareOrganizing cables Updating available options in the printer driver In MacintoshFor Windows users In WindowsPreparing to set up the printer on an Ethernet network NetworkingClick Update Now ‑ Ask Printer For Macintosh usersInstalling the printer on an Ethernet network For Windows usersFor Macintosh users In WindowsPreparing to set up the printer on a wireless network System Preferences Print & Scan System Preferences Print & FaxConnecting the printer using the Wireless Setup Wizard Network/Ports Active NIC Auto SubmitUsing the Push Button Configuration method Using the Personal Identification Number PIN methodIn Windows In Windows 7 or earlierSetting up serial printing For Macintosh usersSystem Preferences Print & Scan System Preferences Print & Fax In Windows In Windows 7 or earlierIn Windows h Click Continue FinishVerifying printer setup Printing a menu settings pagePrinting a network setup page Reports Menu Settings PageSetting the paper size and type Configuring Universal paper settingsLoadingpaperand specialty media Loading the 250‑ or 550‑sheet trayLoading paper and specialty media Loading paper and specialty media Lock the length guide for all paper sizesOne ‑sided printing Two ‑sided duplex printingLoading paper and specialty media Loading paper and specialty media Warning-Potential Damage Overfilling the tray can cause paper jamsLoading paper and specialty media Loading the 2100‑sheet tray Loading A5‑size paper Loading paper and specialty mediaa Pull up and slide the width guide to the position for A5 Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Loading paper and specialty mediac Remove the A5 length guide from its holder d Insert the A5 length guide into its designated slotLoading paper and specialty media c Put the A5 length guide in its holderLoading paper and specialty media Make sure the paper is loaded properlyMake sure the paper is below the maximum paper fill indicator Loading paper and specialty mediaWarning-Potential Damage Overfilling the tray can cause paper jams 5 Insert the trayLoading the multipurpose feeder Loading paper and specialty media 2 Pull the multipurpose feeder extenderLoading paper and specialty media 4 Prepare the paper or specialty media for loading5 Load the paper or specialty media Loading paper and specialty media Linking and unlinking trays Linking and unlinking trays2 Click Settings Paper Menu Using the Embedded Web Server Using the printer control panelCreating a custom name for a paper type Assigning a custom paper typeUsing the printer control panel 2 Click Settings Paper Menu Custom TypesPaper Menu Custom Types Using specialty media Tips on using card stockTips on using envelopes Paper andspecialtymedia guideTips on using labels Tips on using letterheadSource PrintingTips on using transparencies Paper characteristicsWeight Moisture contentUsing recycled paper and other office papers Fiber contentSelecting paper Selecting preprinted forms and letterheadUnacceptable paper examples Supported paper sizes, types, and weights Storing paperPaper sizes supported by the printer Paper and specialty media guide Legal216 x 356 mm 8.5 x 14 inPaper types and weights supported by the printer PaperCard Stock Plain EnvelopeAdjusting toner darkness PrintingPrinting forms and a document Printing formsPrinting from a flash drive Printing from a flash driveUsing the printer control panel 2 Click Settings Print Settings Quality Menu Toner DarknessSupported flash drives and file types Printing confidential and other held jobs Storing print jobs in the printerModifying confidential print settings Printing confidential and other held jobs2 Click Properties, Preferences, Options, or Setup For Windows usersCanceling a print job Canceling a print job from the printer control panelCanceling a print job from the computer Printing information pagesFor Macintosh users In WindowsIn Windows 7 or earlier Copying using the ADF CopyingMaking copies Making a quick copyCopying using the scanner glass Copying photosCopying on specialty media Copying on transparenciesCreating a copy shortcut using the printer control panel Copying on letterheadCustomizing copy settings Making copies using paper from a selected trayCopying to a different size Copying different paper sizesCopying on both sides of the paper duplexing Example 2 Copying on a single paper sizeCopy to Auto Size Match Copy It Copy to Letter Copy ItAdjusting copy quality Reducing or enlarging copiesCollating copies Placing separator sheets between copiesCollated Not collatedCopying multiple pages onto a single sheet Copy Advanced Options Separator SheetsBetween Copies Between Jobs Between Pages Off Placing information on copies Creating a custom copy jobPlacing a header or footer on pages Canceling a copy job Canceling a copy job while the original document is in the ADFCanceling a copy job while copying pages using the scanner glass Canceling a copy job while pages are being printedUnderstanding the copy options Copy fromCopy to ScaleContent Using the advanced optionsCopies Save As ShortcutCopying Note This option is supported only in select printer modelsSetting up the printer to e-mail Setting up the e-mail functionConfiguring e‑mail settings E-mailingCreating an e-mail shortcut using the Embedded Web Server Creating an e-mail shortcut using the printer control panelCreating an e-mail shortcut 2 Click SettingsSending an e-mail using the printer control panel Sending an e‑mail using a shortcut numberE-mailing a document 5 Touch Done Send ItCustomizing e-mail settings Sending an e‑mail using the address bookAdding e-mail subject and message information Changing the output file typeCanceling an e-mail Understanding the e-mail optionsRecipients SubjectResolution Original SizeSend As ContentPage Setup Scan PreviewUsing the advanced options Setting up the printer to fax Initial fax setupFaxing Setup 1 Printer is connected to a dedicated fax line Choosing a fax connectionScenario 1 Standard telephone line To connectSetup 2 Printer is sharing the line with an answering machine Tips for this setupConnected to the same telephone wall jack To connectTips for this setup Connected to different wall jacksTo connect Tips for this setup To connectScenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service To connectScenario 4 Digital telephone service through a cable provider Setup 1 Printer is connected directly to a cable modemTips for this setup Page Part name Part numberLexmark adapter plug 40X8519Connecting the printer to a non‑RJ‑11 wall jack Connecting the printer to a wall jack in Germany N F NN F N Connecting to a distinctive ring service Setting the outgoing fax name and numberSettings Fax Settings Analog Fax Setup Answer On 2 Click Settings Fax Settings Analog Fax SetupSetting the date and time Configuring the printer to observe daylight saving timeSending a fax using the printer control panel Sending a faxSending a fax using the computer Sending a fax using a shortcut numberFax tab Enable fax Sending a fax using the address book Sending a fax at a scheduled timeCreating a fax destination shortcut using the Embedded Web Server Creating a fax destination shortcut using the printer control panelCreating shortcuts 2 Click Settings Manage Shortcuts Fax Shortcut SetupCustomizing fax settings Changing the fax resolutionMaking a fax lighter or darker Viewing a fax logCanceling an outgoing fax Canceling a fax while the original documents are still scanningHolding and forwarding faxes Blocking junk faxesUnderstanding the fax options Forwarding a faxContent 2 Click Settings Fax Settings Analog Fax Setup Holding FaxesResolution Page SetupDarkness Delayed Send Using the advanced optionsScan Preview Using Scan to Network Creating an FTP shortcut using the Embedded Web ServerScanning Scanning to an FTP addressCreating an FTP shortcut using the printer control panel Scanning to an FTP address using the printer control panelScanning to an FTP address Settings Other Settings area Manage Shortcuts FTP Shortcut SetupScanning to an FTP address using a shortcut number Scanning an FTP using the address bookScanning to a computer using the Embedded Web Server Scanning to a computer or flash drive2 Click Scan Profile Create Scan Profile Setting up Scan to Computer In WindowsIn Windows 7 or earlier 4 Click Next CloseUnderstanding the scan options Scanning to a flash driveFile Name Save As ShortcutResolution Page SetupContent Original SizeUsing the advanced options Scan PreviewUnderstandingthe printer menus Menus listSettings Paper MenuDefault Source menu Configure MP menuPaper menu Default SourcePaper Size/Type menu Tray x SizeTray x Type Understanding the printer menus MP Feeder SizeMP Feeder Type Understanding the printer menus Manual Paper SizeManual Paper Type Manual Envelope SizeSubstitute Size menu Paper Texture menuDefault ADF Media Type Substitute SizeTransparency Texture Recycled TextureLabels Texture Vinyl Labels TexturePaper Weight menu Plain WeightCard Stock Weight Transparency WeightEnvelope Weight Rough Envelope WeightLetterhead Weight Preprinted WeightPaper Loading menu Card Stock LoadingRecycled Loading Labels LoadingCustom Types menu Custom Names menuCustom x Loading Custom TypeUniversal Setup menu Custom Scan Sizes menuCustom Scan Size Reports Menu Reports menuMenu Settings Page Network Setup PageNetwork/Ports menu Active NIC menuShortcut List Fax Job LogStandard Network or Network x menu PCL SmartSwitchPS SmartSwitch NPA ModeNetwork Card menu Network/Ports Standard Network Standard Network Setup ReportsNetwork/Ports Network x Network x Setup Reports Network/Ports Standard Network Standard Network Setup Network CardTCP/IP menu Network/Ports Standard Network Standard Network Setup TCP/IPNetwork/Ports Network x Network x Setup TCP/IP Job TimeoutIPv6 menu Network/Ports Standard Network Standard Network Setup IPv6Network/Ports Network x Network x Setup IPv6 Enable HTTP ServerWireless menu AppleTalk menuNetwork/Ports Network x Network x Setup Wireless Network/Ports Standard Network Standard Network Setup AppleTalkStandard USB menu PCL SmartSwitchPS SmartSwitch NPA ModeParallel x menu USB BufferJob Buffering Mac Binary PSPCL SmartSwitch PS SmartSwitchNPA Mode Parallel BufferSerial x menu Parallel ModeAdvanced Status ProtocolPCL SmartSwitch PS SmartSwitchNPA Mode Understanding the printer menusJob Buffering ProtocolRobust XON BaudSMTP Setup menu SMTP TimeoutSMTP Server Authentication ParityEdit Security Setups menu Security menuDevice Password Edit Backup PasswordMiscellaneous Security Settings menu Edit Access ControlsLogin Restrictions Security Reset JumperConfidential Print menu LDAP Certificate VerificationMinimum PIN Length Max Invalid PINDisk Wiping menu Security Audit Log menuWiping Mode Verify Job ExpirationSet Date/Time menu Configure LogCustom Time Zone Setup Enable NTPSettings menu General Settings menuEnable Authentication Display LanguageQuiet Mode Run Initial setupUnderstanding the printer menus ADF Loaded BeepUnderstanding the printer menus KeyboardPaper Sizes Scan to PC Port RangeSpecify what is displayed on the upper left and right corners of the Displayed InformationDisplayed Information continued Understanding the printer menus Displayed Information continuedHome screen customization Date FormatError Lighting Scanner Jam RecoveryScreen Brightness One Page CopyAlarms TimeoutsTimeouts Web Page Refresh RateTimeouts TimeoutsTimeouts TimeoutsTimeouts Error RecoveryError Recovery Print RecoveryFactory Defaults Understanding the printer menusPress Sleep Button Press and Hold Sleep ButtonCopy Settings menu Copy Settings menu items and descriptionsContent Type Content SourceOriginal Size Copy To SourceTransparency Separators Separator SheetsOutput Bin Number of CopiesHeader/Footer OverlayFax Settings menu Fax Mode Analog Fax Setup menuGeneral Fax Settings Enable Manual FaxCancel Faxes Memory UseCaller ID Fax number maskingFax Send Settings ResolutionFax Cover Page Content Type Content SourceOriginal Size Sides DuplexEnable ECM Enable Fax ScansDial Mode Dialing Prefix RulesFax Receive Settings TemperatureEnable Fax Receive Mirror ImageSeparator Sheets Separator Sheet SourceOutput Bin Fax FooterFax Log Settings Speaker SettingsReceive Error Log Enable Job LogE ‑mail Settings menu Answer OnRinger Volume E ‑mail Server SetupE ‑mail Server Setup Content TypeContent Source ResolutionText Default Text/Photo DefaultOriginal Size Sides DuplexPhoto Default E ‑mail images sent asUse Multi ‑Page Tiff Transmission LogFTP Settings menu TemperatureContent Type Mirror ImageContent Source ResolutionDarkness OrientationText Default Text/Photo DefaultPhoto Default Sides DuplexTemperature File NameCustom Job Scanning Scan PreviewScan Settings Flash Drive menuContent Type Content SourceText Default Text or Photo DefaultPhoto Default Original SizePrint Settings TemperatureUse Multi ‑Page TIFF File NamePaper Source CollateSides Duplex Duplex BindingPrint Settings Setup menuSeparator Sheets Separator Sheet SourceUnderstanding the printer menus Print AreaDownload Target Resource SaveFinishing menu Sides DuplexDuplex Binding CopiesQuality menu Print ResolutionSeparator Source Paper SaverJob Accounting menu Pixel BoostToner Darkness Enhance Fine LinesAccounting Log Frequency Log Action at End of FrequencyDisk Near Full Level Disk Near Full ActionUtilities menu Remove Held JobsFormat Flash Delete Downloads on DiskXPS menu PDF menuPostScript menu Print Error PagesPCL Emul menu Symbol SetPCL Emulation Settings PCL Emulation SettingsPCL Emulation Settings PCL Emulation SettingsPCL Emulation Settings PCL Emulation SettingsHTML menu Understanding the printer menusTray Renumber Tray RenumberImage menu Font SizeScale OrientationHelp menu Using recycled paper Saving money andthe environmentSaving paper and toner Conserving suppliesUsing Eco‑Mode Saving energyReducing printer noise 2 Click Settings General Settings Eco‑Mode select a settingAdjusting Sleep mode Using the Embedded Web ServerUsing the printer control panel 2 Click Settings General Settings TimeoutsUsing Hibernate mode Adjusting the brightness of the printer displayUsing the Embedded Web Server Using the printer control panelRecycling Recycling Lexmark productsRecycling Lexmark packaging Returning Lexmark cartridges for reuse or recyclingSaving money and the environment 2 From the Toner Cartridges section, select your country or region3 Follow the instructions on the computer screen Securing theprinter Statement of VolatilityErasing volatile memory Disposing of a printer hard diskUsing the printer control panel Erasing non‑volatile memoryErasing printer hard disk memory 3 Touch Wipe All SettingsConfiguring printer hard disk encryption Using the Embedded Web ServerUsing the printer control panel 2 Click Settings Security Disk EncryptionFinding printer security information Lexmark security Web page1 Go to http//support.lexmark.com, and then click SELECT YOUR PRODUCT Cleaning the printer parts Cleaning the printerMaintaining theprinter Cleaning the scanner glass Maintaining the printer1 Slightly dampen a soft, lint-free cloth or paper towel with water 2 Open the scanner coverMaintaining the printer 4 Open the bottom ADF door5 Wipe the ADF scanner glass under the ADF door 6 Close the bottom ADF doorChecking the status of parts and supplies 2 Click Device Status More DetailsUsing genuine Lexmark parts and supplies Ordering parts and suppliesEstimated number of remaining pages Ordering toner cartridgesOrdering an imaging unit Asia Pacific region includes Australia and New ZealandLatin America includes Puerto Rico and Mexico WorldwideOrdering a maintenance kit Lexmark Return Program fuser maintenance kit typeLexmark regular fuser maintenance kit type Lexmark ADF maintenance kitStoring supplies Replacing suppliesReplacing the toner cartridge 2 Pull the cartridge out of the printer using the handle Maintaining the printerNote Make sure the cartridge is fully pushed in Replacing the imaging unit Maintaining the printer5 Close the multipurpose feeder door and the front cover 2 Pull out the toner cartridge from the printer using the handle Maintaining the printerMaintaining the printer 4 Unpack the new imaging unit, and then shake it5 Remove all packing material from the imaging unit Maintaining the printer 8 Close the multipurpose feeder door and the front coverMoving the printer Before moving the printerMoving the printer to another location Shipping the printerFinding advanced networking and administrator information Setting up e‑mail alertsManaging the printer Checking the virtual displayConfiguring supply notifications from the Embedded Web Server 2 Click Settings Print Settings Supply NotificationsRestoring factory default settings Settings General Settings Factory Defaults Restore Now SubmitClearing jams Avoiding jamsLoad paper properly Understanding jam messages and locations Use recommended paperClearing jams AreaArea name Printer control panel messagex‑page jam, lift front cover to remove cartridge Clearing jams3 Place the toner cartridge aside Clearing jams 5 Place the imaging unit aside on a flat, smooth surface7 Install the imaging unit Clearing jamsNote Use the arrows on the side of the printer as a guide Make sure the cartridge is fully pushed inx‑page jam, open upper rear door x‑page jam, open upper and lower rear door Clearing jams 3 Close the rear door 4 Push the back of the standard trayx‑page jam, remove standard bin jam Clearing jams6 Insert the standard tray x‑page jam, remove tray 1 to clear duplex x‑page jam, open tray x Clearing jams3 Insert the tray x‑page jam, clear manual feeder Clearing jams3 Insert the tray Clearing jams 3 Reload paper into the multipurpose feederx‑page jam, open automatic feeder top cover. 28y.xx Clearing jams 7 Close the bottom ADF doorTroubleshooting Understanding printer messagesCartridge low 88.xy Cartridge nearly low 88.xyChange paper source to paper type paper size load orientation Check tray x connectionClose door or insert cartridge Close flatbed cover and load originals if restarting job 2yy.xxClose top access cover Configuration change, some held jobs were not restoredDisk full, scan job canceled Close front doorError reading USB drive. Remove USB Error reading USB hub. Remove hubFax partition inoperative. Contact system administrator Fax server To Format not set up. Contact system administratorFax Station Name not set up. Contact system administrator Fax Station Number not set up. Contact system administratorImaging unit low 84.xy Imaging unit nearly low 84.xyInstall duplex Install TrayInsert Tray Insufficient memory for Flash Memory Defragment operationInsufficient memory to support Resource Save feature Insufficient memory, some held jobs will not be restoredInsufficient memory to collate job Insufficient memory, some Held Jobs were deletedLoad paper source with paper size paper orientation Load paper source with paper type paper size paper orientationLoad Manual Feeder with custom string paper orientation Load Manual Feeder with custom type name paper orientationMaintenance kit low 80.xy Maintenance kit nearly low 80.xyMaintenance kit very low, x estimated pages remain 80.xy Load Manual Feeder with paper size paper orientationNetwork x software error No analog phone line connected to modem, fax is disabledMemory full, cannot send faxes Non‑Lexmark supply type, see User’s Guide 33.xyParallel port x disabled Reinstall missing or unresponsive cartridge 31.xyReinstall missing or unresponsive imaging unit 31.xy Paper changes neededRemove defective disk Remove packaging material, area nameRemove paper from standard output bin Replace all originals if restarting jobReplace maintenance kit, 0 estimated pages remain 80.xy Replace imaging unit, 0 estimated pages remain 84.xyReplace jammed originals if restarting job Replace last scanned page and jammed originals if restarting jobRestore held jobs? Replace roller kitReplace separator pad Replace unsupported cartridge 32.xyScanner disabled by admin Scanner disabled. Contact system administrator if problem persistsScanner maintenance required soon, use ADF Kit Serial option x errorSome held jobs were not restored Standard network software errorStandard USB port disabled Too many disks installedUnsupported camera mode, unplug camera and change mode USB port x disabledToo many trays attached Tray x paper size unsupportedSolving printer problems Weblink server not set up. Contact system administratorBasic printer problems The printer is not respondingStep StepStep StepHardware and internal option problems Printer display is blankCannot detect internal option StepInternal Solutions Port does not operate correctly Internal print server does not operate correctlyStep supportTray problems The problem is solved. Go to stepStep supportPaper feed problems USB/parallel interface card does not operate correctlyJammed pages are not reprinted Settings General Settings Print RecoveryPaper frequently jams Paper jam message remains after jam is clearedStep StepSolving print problems Printing problemsConfidential and other held jobs do not print StepEnvelope seals when printing Error message about reading the flash drive appearssupport StepIncorrect characters print Job prints from the wrong tray or on the wrong paperThe problem is solved. Go to step The problem is solved. Go to stepLarge jobs do not collate Multiple‑language PDF files do not printThe problem is solved. Go to step StepPrint jobs do not print The problem is solved. Go to stepThe problem is solved. Go to step The problem is solved. Go to stepPrint job takes longer than expected The problem is solved. Go to stepThe problem is solved. Go to step The problem is solved. Go to stepPrinting slows down Tray linking does not workTroubleshooting The trays can detect paper lengthUnexpected page breaks occur Settings General Settings TimeoutsStep supportPrint quality problems Characters have jagged or uneven edges2 Touch PCL Fonts or PostScript Fonts StepABCDE ABCDE ABCDE Clipped pages or imagesStep StepCompressed images appear on prints Gray background on printsABCDE ABCDE ABCDE StepHorizontal voids appear on prints TroubleshootingStep supportABCD ABCD ABCD Incorrect margins on printsTroubleshooting StepPaper curl Stepsupport StepPrinter is printing blank pages TroubleshootingStep StepABCDE ABCDE ABCDE Printer is printing solid black pagesPrint irregularities StepStep StepStep StepPrint is too dark TroubleshootingStep StepPrint is too light TroubleshootingStep supportStep StepStep StepRepeating defects appear on prints TroubleshootingStep supportABCD ABCD ABCD ABCD Shadow images appear on printsStep StepABCDE ABCDE ABCDE Skewed printStreaked horizontal lines appear on prints ABCDEStreaked vertical lines appear on prints TroubleshootingABCDE ABCDE ABCDE StepStep StepStep StepToner fog or background shading appears on prints Toner rubs offABC DEF ABCDE ABCDE ABCDEToner specks appear on prints Transparency print quality is poorUneven print density supportVertical voids appear on prints StepStep StepSolving copy problems Copier does not respondPartial document or photo copies StepPoor copy quality Stepsupport StepScanner unit does not close TroubleshootingAdvanced Options Advanced Imaging Sharpness select a lower setting StepSolving fax problems Caller ID is not shownCannot send or receive a fax supportThe problem is solved. Go to step StepStep StepThe problem is solved. Go to step The problem is solved. Go to stepStep StepCan receive but not send faxes Can send but not receive faxesThe problem is solved. Go to step StepTroubleshooting b Click Settings Fax Settings Analog Fax SetupSettings General Settings Run initial setup Yes supportSolving scanner problems Received fax has poor print qualityb Click Settings Fax Settings Analog Fax Setup StepCannot scan from a computer Partial document or photo scansStep StepPoor scanned image quality StepStep StepScan job was not successful Scanning takes too long or freezes the computerScanner unit does not close StepThe scanner does not respond Stepsupport StepSolving home screen applications problems An application error has occurredb Click Settings Apps Apps Management System tab Log StepEmbedded Web Server does not open Contacting customer supportStep StepTech Library E-mailLive chat Notices Product informationEdition notice GOVERNMENT END USERSTrademarks Modular component notice Licensing noticesNoise emission levels 1-meter average sound pressure, dBAWaste from Electrical and Electronic Equipment WEEE directive Product disposalStatic sensitivity notice ENERGY STARTemperature information Power consumptionProduct power consumption Laser noticeSleep Mode Hibernate ModeOff mode Industry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity Radio interference noticeThis equipment uses the RJ-11C Universal Service Order Code USOC jack NoticesNotice to users of the Canadian telephone network Notice to users of the New Zealand telephone networkAvis réservé aux utilisateurs du réseau téléphonique du Canada Using this product in Switzerland Utilisation de ce produit en SuisseVerwendung dieses Produkts in der Schweiz Uso del prodotto in SvizzeraRegulatory notices for wireless products Exposure to radio frequency radiationIndustry Canada Canada Industry Canada CanadaNotice to users in the European Union Ελληνική STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS Limited warrantyLimited warranty service LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERSExtent of limited warranty Patent acknowledgment Limitation of liabilityAdditional rights Notices Symbols IndexNumerics Page Page Page Page Page uneven print density 322 white streaks print troubleshooting printer configurations 11 printer control panelfactory defaults, restoring 255 indicator light Sleep button light erasing 235 printer information where to find 9 printer IP addressMaintenance kit low 80.xy 280 Maintenance kit nearly low 80.xy 280 Maintenance kit very low estimated pages remain 80.xyMemory full, cannot send faxes Network x software error 54 may be incomplete. 282 Reinstall missing or unresponsivePage Page