Troubleshooting

 

 

320

 

 

 

 

Action

Yes

No

 

Step 2

Go to step 3.

Do one or more of the

From the printer control panel, set the paper texture, type, and weight in

 

following:

the Paper menu to match the paper loaded in the tray.

 

Specify the paper

 

 

 

texture, type, and

Do the paper texture, type, and weight match the paper in the tray?

 

 

weight from the

 

 

 

tray settings to

 

 

 

match the paper

 

 

 

loaded in the tray.

 

 

Change the paper

 

 

 

loaded in the tray

 

 

 

to match the paper

 

 

 

texture, type, and

 

 

 

weight specified in

 

 

 

the tray settings.

 

 

 

Step 3

Go to step 4.

The problem is solved.

a Load paper from a fresh package.

 

 

 

Note: Paper absorbs moisture due to high humidity. Store paper in

 

 

 

its original wrapper until you use it.

 

 

 

b Resend the print job.

 

 

 

Do streaked vertical lines appear on prints?

Step 4

Go to step 5.

The problem is solved.

aReinstall the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

2Install the imaging unit, and then the cartridge.

bResend the print job.

Do streaked vertical lines appear on prints?

 

 

 

 

 

Step 5

Contact customer

The problem is solved.

Replace the imaging unit, and then resend the print job.

support at

 

 

http://support.lexmar

 

Do streaked vertical lines appear on prints?

k.com or your service

 

representative.

 

 

 

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Lexmark MX710DHE, 24T7310, 237, 037 manual Troubleshooting 320