Lexmark MX710 Compressed images appear on prints, Gray background on prints, Troubleshooting 306

Troubleshooting 306

Compressed images appear on prints

Note: Printing on letter-size paper using a 220-volt fuser compresses images.

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aMake sure the size of the paper loaded in the tray matches the fuser type.

Note: Use a 110-volt fuser for printing on letter-size paper and a 220-volt fuser for printing on A4‑size paper.

bResend the print job.

Do compressed images still appear?
Step 2		The problem is solved. Contact customer
a	Replace the fuser. For more information on installing the fuser, see	support.
	the instruction sheet that came with the part.
b	Resend the print job.

Do compressed images still appear?

Gray background on prints

ABCDE ABCDE ABCDE

Leading edge

Trailing edge

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aFrom the Quality Menu on the printer control panel, decrease the toner darkness.

Note: 8 is the factory default setting.

bResend the print job.

Did the gray background disappear from the prints?