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Polaroid ColorShot Printer manual Troubleshooting, Technical Support

Models: ColorShot Printer

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23TROUBLESHOOTING

Technical Support

f the printer is not operating properly and you cannot resolve it Iwith the troubleshooting information in this manual or the

Installation Guide (CSinstal.pdf), contact Polaroid Technical

Support.

MGI PhotoSuite: If you need help with MGI PhotoSuite, check the on-line help in PhotoSuite for information on obtaining product sup- port from MGI.

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Polaroid ColorShot Printer manual Troubleshooting, Technical Support

Contents

ColorShot Printer User Guide INTRODUCTION 1 POLAROID COLORSHOT INSTALLATION GUIDETROUBLESHOOTING CONNECT THE PRINTER2 INTRODUCTION 3 INTRODUCTION CONT System requirementsFRONT OF PRINTER 4 INTRODUCTION CONTThe printer USB CABLE 5 INTRODUCTION CONTBACK OF PRINTER 6 CONNECT THE PRINTER Position the printerConnect the cables 7 CONNECT THE PRINTER CONTBefore you begin Page 9 INSTALL THE SOFTWARE 10 INSTALL THE SOFTWARE CONT 2 The screen prompts you to insert the disk disregard it and click OK11 INSTALL THE SOFTWARE CONT 12 INSTALL THE SOFTWARE CONT Important The computer takes a few moments to install the driver13 INSTALL THE SOFTWARE CONT 14 INSTALL THE SOFTWARE CONT IMPORTANT REMINDER15 PRINT TEST IMAGES Load the film 16 PRINT TEST IMAGES CONTStart up your imaging software 17 PRINT TEST IMAGES CONT Print KIDS.TIF Check the printer settings18 PRINT TEST IMAGES CONT 7 Click OK to print the image 19 PRINT TEST IMAGES CONT6 Click the Printer icon in the Print Preview screen KIDS.TIF, in portrait orientation20 PRINT TEST IMAGES CONT Print FLOWERS.TIF21 PRINT TEST IMAGES CONT FLOWERS.TIF, in landscape orientation22 TROUBLESHOOTING Technical SupportOUTSIDE THE U.S.A 23 TROUBLESHOOTING CONTWITHIN THE U.S.A INTERNET SUPPORT24 TROUBLESHOOTING CONT Enabling USB25 TROUBLESHOOTING CONT Recommended video accelerator setting 26 TROUBLESHOOTING CONTRecommended monitor setting 27 TROUBLESHOOTING CONT If installation is unsuccessful28 TROUBLESHOOTING CONT To uninstall IQA and the ColorShot driverReconnection note 29 TROUBLESHOOTING CONTPolaroid Offices and Service Centers AustraliaCanada 30 TROUBLESHOOTING CONTBrasil DanmarkHong Kong 31 TROUBLESHOOTING CONTFrance ItaliaNew Zealand 32 TROUBLESHOOTING CONTNederland NorgeSchweiz/Suisse/Svizzera 33 TROUBLESHOOTING CONTPuerto Rico Suomi34 TROUBLESHOOTING CONT U.S.A35 INDEX Page Page All other product names may be the property of “Polaroid”, “Polaroid ColorShot”, and “IQA”are trademarks of Polaroid Corporation their respective ownersTROUBLESHOOTING 1 POLAROID COLORSHOT USER’S GUIDECONFIGURE THE DRIVER INTRODUCTION2 INTRODUCTION oping color filmCompatible imaging applications 3 INTRODUCTION CONTSystem requirements Registration4 INTRODUCTION CONT 3.6 in Polaroid ColorShot film5 INTRODUCTION CONT 2.9 inFRONT OF PRINTER 6 INTRODUCTION CONTThe printer Power connector 7 INTRODUCTION CONTUSB connector INSIDE PRINTER8 INTRODUCTION CONT Load the film9 CONFIGURE THE DRIVER Details tab 10 CONFIGURE THE DRIVER CONTSet Properties Check the printer settingsORIENTATION 11 CONFIGURE THE DRIVER CONTGraphics tab Landscape orientation FLOWERS.TIF 12 CONFIGURE THE DRIVER CONTPortrait orientation KIDS.TIF RESTORE DEFAULTS 13 CONFIGURE THE DRIVER CONTUSING PREVIEW INTENSITYFILM TYPE 14 CONFIGURE THE DRIVER CONTDevice Options tab IMAGE ENHANCEMENT15 CONFIGURE THE DRIVER CONT RESTORE DEFAULTS16 PRINTING FILM COUNTER Using the preview17 PRINTING CONT PRINTING THE FULL IMAGETHE TOOL BAR 18 PRINTING CONTTips on resizing your image PORTRAIT ORIENTATION 19 PRINTING CONTLANDSCAPE ORIENTATION 20 PRINTING CONT Start printing21 PRINTING CONT Removing an empty pack 22 PRINTING CONTHandling the print 23 TROUBLESHOOTING Technical SupportOUTSIDE THE U.S.A 24 TROUBLESHOOTING CONTWITHIN THE U.S.A INTERNET SUPPORTCleaning the rollers 25 TROUBLESHOOTING CONT26 TROUBLESHOOTING CONT Cleaning the printerLoading a partially used pack 27 TROUBLESHOOTING CONT. Increasing printer performanceProblem Picture and printer problems28 TROUBLESHOOTING CONT Solution29 TROUBLESHOOTING CONT The picture has a blue tint30 TROUBLESHOOTING CONT Some of the edges of the image arePRINT KIDS.TIF Printing test images31 TROUBLESHOOTING CONT Click the printer icon in the Preview tool bar to begin printing 32 TROUBLESHOOTING CONT7 Click OK to print the image KIDS.TIF, in portrait orientation33 TROUBLESHOOTING CONT PRINT FLOWERS.TIF34 TROUBLESHOOTING CONT In a few moments, the printer will35 TROUBLESHOOTING CONT Reconnection note36 TROUBLESHOOTING CONT Limited Equipment Warranty37 TROUBLESHOOTING CONT REPAIRFCC NOTICE RADIO AND TELEVISION INTERFERENCE 38 TROUBLESHOOTING CONTFCC Compliance 39 TROUBLESHOOTING CONT Australia 40 TROUBLESHOOTING CONTPolaroid Offices and Service Centers Belgique/BelgiëDeutschland 41 TROUBLESHOOTING CONTDanmark EspañaMéxico 42 TROUBLESHOOTING CONTJapan NederlandÖsterreich 43 TROUBLESHOOTING CONTNorge PortugalSverige 44 TROUBLESHOOTING CONTSuomi U.S.A45 INDEX FCC compliance, 38 film count, 26 inaccurate film counter Image Enhancement image resolution image sizing image, croppingempty film pack film cover, 8 film door latch, 6 film door, 6KIDS.TIF KIDS.TIF, printing, 31 images imaging applications Intensity control, 13 internet, 3 supportIQA Technology checkbox, 14 described landscape orientation LED, 6, 21print ejection, 21 handling, 22 queue, 10 size of, 5 with spots PhotoSuite. See MGI PhotoSuite picture cropping picture problems, 28Polaroid Offices and Service Centers printing, 16 - 22 icon, 18 starting video accelerator setting test image, printing, 31 tool bar Preview troubleshooting guide, 28USB cable USB connector USB port, changing Using Preview checkbox, 13 warranty Windows. See MicrosoftAll other product names may be the property of “Polaroid”, “Polaroid ColorShot”, and “IQA”are trademarks of Polaroid Corporation their respective owners