11 Troubleshooting Problems

The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.

 

Symptom

 

Problem

Solution

 

 

 

I receive an error message

“Polaroid i1032 Camera Driver”

Shut down all other applications and attempt

when I am installing “Polaroid

does not load.

to reinstall the driver.

i1032 Camera Driver”.

 

 

Check to see if the USB in your BIOS is

 

 

 

 

activated. If this does not work contact your

 

 

 

 

national customer support representative or

 

 

 

 

refer to the instruction manual included with

 

 

 

 

your PC.

I cannot upload images to my

Connection failure.

Check all cable connections are secured.

computer.

 

 

 

 

Camera Driver is not installed.

You need to install the camera driver for

 

 

 

 

 

 

 

Windows 98SE systems.

 

 

 

I cannot run the “Polaroid

Conflict with another camera

If you have another camera installed on your

i1032 Camera Driver”.

driver or capture device.

computer, remove it and it’s driver completely

 

 

 

 

from your system to avoid conflicting with it.

 

 

 

 

 

My

CD Installation

wizard

The auto installation file is

Go to the computer desktop. Right click

does not work.

 

switched off or The CD-ROM is

on “My Computer”. Click “Properties”.

 

 

 

disconnected.

Select “Device Manager”. Double click on

 

 

 

 

“CD_ROM”, double click on “CD-R (normally

 

 

 

 

the manufacturer’s name. Click on “Settings”.

 

 

 

 

Ensure both “Auto insert notification” and the

 

 

 

 

“disconnect” are ticked. If you change the

 

 

 

 

settings the computer will ask you to restart

 

 

 

 

your PC. Click “Yes”.

Images do not show on TV.

Video cable is not connected

Make sure the video cable is connected to the

 

 

 

correctly.

TV “Video In” socket.

 

 

 

The video clip (AVI) file

DivX codec is not installed yet.

Download and install the DivX or DivX Doctor

cannot be played.

 

 

II from CD

 

 

 

The camera is detected by

The removable disk crashes with

Disconnect the crashed network drive and

the

Windows and

works

the network drives.

reserve this drive letter for the camera.

properly. But a driver letter

 

 

of the Removable disk is not

 

 

created.

 

 

 

 

 

 

 

 

Polaroid i1032 Digital Camera User Guide

97

www.polaroid.com

 

Page 97
Image 97
Polaroid i1032 manual Troubleshooting Problems, Symptom Problem Solution