11 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.
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I receive an error message | “Polaroid | i532 | Camera | Driver” | Shut down all other applications and attempt | |||
when I am installing “Polaroid | does not load. |
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| to reinstall the driver. | ||||
i532 Camera Driver”. |
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| Check to see if the USB controller in your BIOS | ||
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| is activated. If this does not work contact your | |
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| national | customer support representative, |
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| refer to the instruction manual included with | |
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| your PC. | |
I cannot upload images to my | Connection failure. |
| Check all cable connections are secured. | |||||
computer. |
| Camera Driver is not installed. | You need to install the camera driver for | |||||
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| Windows 98SE systems. | |
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I cannot run the “Polaroid | Conflict | with | another | camera | If you have another camera installed on your | |||
i532 Camera Driver”. |
| driver or capture device. |
| computer, remove it and it’s driver completely | ||||
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| from your system to avoid conflicting with it. | |
My | CD Installation | wizard | The auto installation file is | Go to | the computer desktop. Right click | |||
does not work. |
| switched off or The | on “My Computer”. Click “Properties”. | |||||
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| disconnected. |
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| Select “Device Manager”. Double click on | ||
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| “CD_ROM”, double click on | |
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| the manufacturer’s name. Click on “Settings”. | |
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| Ensure both “Auto insert notification” and the | |
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| “disconnect” are ticked. If you change the | |
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| settings the computer will ask you to restart | |
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| your PC. Click “Yes”. | |
Images do not show on TV. | Video cable is not connected | Make sure the video cable is connected to the | ||||||
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| correctly. |
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| TV “Video In” socket. | |
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The video clip (AVI) file | DivX codec is not installed yet. | Download and install the DivX or DivX Doctor | ||||||
cannot be played. |
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| II from CD | ||
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The camera is detected by | The removable disk crashes with | Disconnect the crashed network drive and | ||||||
the | Windows and | works | the network drives. |
| reserve this drive letter for the camera. | |||
properly. But a driver letter |
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of the Removable disk is not |
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created. |
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94 | Polaroid i532 Digital Camera User Guide |
| www.polaroid.com |
