What is the problem?
5The printer does not respond when printing a card or when clicking “Resume” on the Printer Toolbox.
6The printer cover will not close.
Try this:
•Make sure the printer is plugged in. See ”Power on the printer” on page 10 for more information.
•Make sure the printer is connected to the computer.
•If the Status Light on the printer is blinking amber (yellow), press the Ready button.
•Power the printer off and on (disconnect the power cord from the side of the printer and then connect it again) to see if communication resumes.
•See Info Central for more detailed communication troubleshooting information.
•Make sure no extra items are inside the printer.
•Make sure the print ribbon cartridge is installed correctly. See ”Loading print ribbon” on page 7.
•If you installed or bumped the printhead cartridge, make sure it is installed correctly. See Production in Info Central.
•Push down firmly on the front edge of the cover to latch it.
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