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Troubleshooting

 

 

 

 

 

What is the problem?

Try this:

1

A message appears on the PC.

• Click the Help button on the message box to see possible causes

 

 

and the solution for each cause. See the “Related Topics” to fix

 

 

the problem.

2

The printed cards do not look the

• If you moved the ribbon while the printer was powered off, print

 

way that was intended.

another card. If the problem persists, see Info Central for detailed

 

 

information about solving card appearance problems.

3

Cards jam often.

• The brand of cards might be heavily powdered, dirty, or bowed

 

 

(curved). Consider buying a different brand of cards or clean the

printer more often to use the cards.

• The printer rollers might be dirty. See Info Central for steps to clean the printer rollers.

4The ribbon has broken.

Trim the end of the broken ribbon evenly. If ribbon on the take-up spool is not wound firmly or is uneven, remove it. Tape the end of the ribbon onto the same take-up spool, making the edges of the ribbon and spool even.

If the ribbon breaks repeatedly, settings might not be correct for the card design and ribbon. See Setup in Info Central.

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Polaroid P4000 manual Troubleshooting, What is the problem? Try this