TROUBLESHOOTING
Your XM Reference Tuner is designed and built to provide
1.Make sure all connectors are properly attached to the rear panel of the XM Reference Tuner and to your home audio system.
2.Make sure that the unit is plugged into a standard 120V home current. You may also plug the Power Cord of the XM Reference Tuner into the switched AC Outlets of your
3.Make sure you have activated your XM Satellite Radio subscription. You must activate your XM Satellite Radio service in order to use this product. To activate your XM Satellite Radio service, make sure you have a major credit card and your XM Satellite Radio ID Number handy and contact XM at http://activate.xmradio.com. You can also activate your service by calling
If you see this on the display, | You should: |
NO SIGNAL |
|
Cause: The XM signal is out of range. | Reposition your |
ANTENNA | Make sure your antenna is securely attached to the |
| rear of the unit, that the antenna cable is unkinked |
| and undamaged. Turn the XM Reference Tuner off |
| and then back on to reset this message. |
OFF AIR | Tune in to another channel. |
Cause: The channel selected is not |
|
currently broadcasting. |
|
If this happens, | You should: |
You can only receive XM channels 0 and 1. | Contact XM as described in the |
Cause: Your XM Reference Tuner is not activated. | ACTIVATING YOUR XM SYSTEM section. |
The audio sounds distorted. | Reduce the audio output level as described in the |
| Menu Commands and Settings Line |
| Level Out section. |
The audio level is too low. | Increase the audio output level as described in the |
| Menu Commands and Settings Line |
| Level Out section. |
You cannot tune in to a channel. | 1. Make sure the channel has not been “skipped.” |
(See “Channel Skip/Add.”) | 2. Verify that you are authorized to receive that |
| channel as part of your subscription with XM and |
| that you have not asked XM to block that channel |
| on your XM Reference Tuner. |
No song title or artist name displays. | Nothing is wrong with your receiver. This is normal |
| on many talk and news channels where there is no |
| song playing. Also, this information may not yet be |
| in the database for some music channels. |
XM REFERENCE TUNER SPECIFICATIONS
Signal to Noise Ratio | >80dB |
Total Harmonic Distortion + Noise | <0.1% |
Channel Separation | >50dB |
Dimensions (with feet) | 17” W x 2.3” H x 10.5” D |
| 432mm x 58.4mm x 266.7mm |
Remote | 2.25" W x 5.375" H x .9" D |
Product Weight | 6.5 lb.; 2.9 kg |
Inputs | XM Antenna – 1 SMB connector |
| |
Outputs | Analog Audio – RCA plugs |
| Digital – Coax and Optical/Toslink |
| Video – Composite video |
Color | Black |
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CONTACTING CUSTOMER SERVICE
Subscription Issues
If you still need assistance, contact XM Satellite Radio by calling
Hardware Issues
Contact Polk Audio Customer Service
Care And Feeding of Your XM Reference Tuner
Use only a soft dry cloth to clean cabinet of your XM Reference Tuner.
Do not use any solvents, chemicals or cleaning solutions containing alcohol, ammonia or abrasives. Do not allow liquids to spill on the unit.
Do not use sprays near your XM Reference Tuner.
Keep your XM Reference Tuner out of direct sunlight or other sources of extreme heat. Make sure your XM Reference Tuner has adequate ventilation.
Failure to follow these instructions may result in damage to your XM Reference Tuner and may void the warranty.
10 Contact Polk Audio Customer Service | for more information visit our website at www. polkaudio . com | 11 |
