User Guide V2IU 4300T Converged Network Appliance
The Network Test Tools page will be refreshed and the results of the traceroute test are displayed (this may take several seconds). The Reset button is used to clear the IP address entry used in step D above.
Restarting Networking Processes
In extreme circumstances while troubleshooting you may be asked to restart the networking processes including the VoIP ALG in the 4300T by technical support. Use the following steps to restart the networking processes:
1.Select System.
2.Select System Overview.
3.Select Networking Restart.
4.Press restart.
Warning Restarting network services will interrupt the system for up to a minute. All voice and data sessions currently in progress will be interrupted.
Rebooting the 4300T
In extreme circumstances while troubleshooting you may be asked to reboot the 4300T by technical support. Please use the following steps to reboot the system:
1.Select System.
2.Select System Overview.
3.Select Rebooting System.
4.Press reboot.
Alternatively a reset can be performed locally by temporarily disconnecting the power cable from the 4300T.
Warning Rebooting the system will interrupt services for a few minutes. All voice and data sessions currently in progress will be interrupted.
4 - 8
