Started

If you want to Then

Answer a call on a If you are on a call and hear subdued second line ringing, a call is coming in on a second line.

The line number on the display may be

flashing. To answer this call, put your first call on hold and press the LINE key, then the

line number of the second call.

Getting

Answer with headset

Silence while ringing

Change the ring volume

Press any key (other than END) to answer a call when a headset is plugged in.

Press the END key to silence the ring.

Press the up/down volume buttons on the side of the handset during ringing. The default ring volumes are set in the User Profile menus.

Activate or deactivate the speakerphone

Adjust the speaker volume

Adjust the headset volume

Place a call on hold

Resume a held call

Press the Spkr softkey and speak towards the handset. Note that this feature may be unavailable in your facility.

Press the up/down volume buttons on the side of the handset during the call.

Press the up/down volume buttons on the side of the handset during the call.

Press the Hold softkey.

Press the LINE key followed by the line number key.

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Polycom 8020 Line number on the display may be, Line number of the second call, Press the END key to silence the ring