During the first-time power-up the red ERR LED on the RMX’s front panel remains ON until both the Management and IP Network Services have been defined.

When the RMX's configuration is completed (including the Management and IP Network Services), and if there are no System Errors, the green RDY LED on the CNTL module (on the RMX’s front panel) turns ON.

3Remove the USB key.

Product Registration and Activation Key Retrieval

Before starting the initial configuration process, register the RMX at the Polycom Resource Center website and download the product activation key file to the computer you will use for the configuration:

1Using a Web browser, connect to http://portal.polycom.com.

2Login with your Email Address and Password or register as a new user.

3Select the Product Registration link.

4Follow the on-screen instructions for Product Registration and Product Activation.

5Write down the Product Activation Key number or copy it for later use.

Connecting to the MCU

1Start the RMX Web Client application on the workstation by entering in the browser’s address line the IP Address of the control unit as defined in the USB key in the format: http://<Control Unit IP Address> and pressing Enter.

2In the RMX Web Client Welcome Screen, enter the default Username

(POLYCOM) and Password (POLYCOM) and click Login. The RMX Web Client opens.

An MCU State indicator displays a progress indicator showing the time remaining until the system start-up is complete.

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Polycom DOC2564A manual Product Registration and Activation Key Retrieval, Connecting to the MCU

DOC2564A specifications

The Polycom DOC2564A is a sophisticated audio and video conferencing system designed to enhance communication and collaboration in business environments. As a key component of the Polycom portfolio, this device is engineered to support a variety of conferencing needs, from small meetings to large-scale presentations.

One of the standout features of the DOC2564A is its high-definition video capabilities. It supports up to 1080p resolution, ensuring that participants experience crystal-clear images during video calls. This high fidelity is complemented by advanced video processing algorithms, which help to deliver smooth and uninterrupted video streams even in bandwidth-constrained environments.

The audio quality of the DOC2564A is another highlight, leveraging Polycom's renowned NoiseBlock technology. This feature intelligently detects and eliminates background noise, ensuring that voices come through clearly. The integrated microphone arrays are designed to capture sound in large spaces, enabling participants to be heard distinctly without the need for extra equipment.

Connectivity is also a critical aspect of the DOC2564A. It features multiple input and output options, including HDMI, USB, and Ethernet ports, allowing seamless integration with other devices and networks. This versatility makes it suitable for various setups, whether for in-house conferences or remote collaborations with external partners.

Polycom also incorporates its cloud-based services into the DOC2564A, enabling users to connect to various conferencing tools and platforms easily. This functionality supports interoperability, making it compatible with a wide range of video conferencing solutions, from Microsoft Teams to Zoom and more.

Moreover, the DOC2564A is designed with user-friendly features, such as an intuitive interface and remote management capabilities. Administrators can monitor and manage sessions remotely, facilitating troubleshooting and ensuring a smooth user experience.

In terms of security, the DOC2564A adheres to stringent standards to protect sensitive communications. Encryption protocols safeguard data transmitted during video conferences, giving businesses peace of mind regarding third-party access or data breaches.

In summary, the Polycom DOC2564A is a powerful conferencing solution that combines high-definition video, superior sound quality, versatile connectivity, user-friendly operation, and robust security features. It is an ideal tool for any organization seeking to enhance its communication capabilities and drive productivity in today's fast-paced business environment.