Diagnostics
Opening the Diagnostics Page
Click Diagnostics in the
Navigation panel.
Testing Network Connectivity By Pinging Another Device
1On the Diagnostics page,
enter the IP address of the device that you want to ping.
2Click Ping.
If you can communicate with the device, you will receive a response back from it.
Troubleshooting
No Dial Tone
Check that all connections are tight and in place.
Make sure all connections are correct. See “Installing and Connecting to the Network,” page 4.
Guide | SoundStation IP 3000 | |
User’s | ||
Does Not Ring | ||
and | ||
Check that the ringer is not turned | ||
Instructions | ||
off. See “Selecting a ringer sound, | ||
| ||
| or turning the ringer off,” page 7. | |
Installation3000IPSoundStation | If the volume is turned all the way | |
down, increase the volume with the | ||
| ||
| Up volume key. |
Accessing Online Help Information About the Diagnostics Panel
Click i.
Flickering LCD
If your screen appears to flicker, it may be because you are using a certain type of older fluorescent lighting in your building. Move the SoundStation IP away from the lights, or replace the lights.
Quick Keypad Input
Is Not Registered
Press the keys more slowly. Because of system responsiveness, some keys may not be recognized if you press them quickly.
If the problem you are experiencing is not resolved here, please contact your system administrator.
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