RSS2000 Policies and Limitations

Subject

Description

H.323 Alias

The maximum length of the system H.323 alias name is 16 characters

length

 

IVR message

The format for IVR message files is: WAV files, PCM 16bits

Console

RS232 configuration: Baud rate 9600, Data bits 8, Parity None, Stop bits 1,

Service

Flow control OFF.

 

ONLY ONE connection to the Console service is allowed, either by RS232 or

 

by Telnet, but not both.

Endpoint menu

1. When schedule a dial out & record from the Web UI, RSS will loopback the

 

video and NEVER show the menu unless a menu operation (FECC arrow

 

keys or DTMF 2/4/6/8) is given from the endpoint.

 

2. When a pre-defined endpoint dials into the RSS and the endpoint has the

 

"immediate recording" option, RSS will do the same as above.

 

3. When inviting an endpoint to a P2P recording room (using E.164 number

 

of the P2P room followed by #/* and E.164 number of the invited endpoint

 

), the inviting endpoint will have the menu and the invited endpoint won’t

 

have the menu

 

4. When two endpoints meet at a P2P recording room, only one of them can

 

have the menu at a time.

H.264

The maximum bandwidth for H.264 is limited to 768K

bandwidth

 

P2P recording

Maximum bandwidth for a P2P recording room is 1024K. If video protocol for

maximum

P2P recording room is H.264, then the maximum bandwidth is 768K

bandwidth

 

Archive file size

If the media file size exceeds 4GB, downloading it from Web UI may be

 

incomplete.

Media Player

Windows Media Player 9/10 is required. WMP 10 is recommended.

Support

RealPlayer can also be used if WMP is properly installed.

 

QuickTime player is not supported.

 

Some third party media player such as Media Player Classic (MPC) and VLC

 

can also be used, but they were not certify

Archive

Archive playback with WMP does not support playback controls:

playback

Pause/Resume/FF/Backward, etc

H.323 playback

During H.323 playback, if there is packet loss and endpoint requests I-Frame,

 

RSS cannot apply the request. Since all audio/video data are from the media

 

file.

System Reset

Hard reset (power off and on) is not recommended.

 

Reset should be done via the Web UI or Console service whenever possible.

DOC2153A

RSS 2000 Getting Started guide + Corrections- V1.0.1.002.doc.1.002

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Polycom RSS 2000 V1.0 manual RSS2000 Policies and Limitations, Subject Description