Appendix H-Restoring Defaults and System Recovery
Polycom, Inc. H-9
System Recovery Using the Recovery DVD
You can use the system recovery disk to re-install the RealPresence Collaboration Server
800s application in case of system crashes or server hard disk damage.

Preparation for System Recovery

Before performing the recovery procedure it is necessary to modify the Factory Default
Management Network Settings on the USB Utilities and Documentation memory stick. For
details, see the RealPresence Collaboration Server 800s Getting Started Guide, "” on page2-5.

Performing the Recovery Process

To re-install the system using the System Recovery DVD:
1Turn off the RealPresence Collaboration Server.
2Insert the USB memory stick into any USB slot.
3Connect a USB keyboard and monitor.
4Turn on the RealPresence Collaboration Server.
5Insert the Polycom Recovery DVD that comes with your system.
The RealPresence Collaboration Server loads the Polycom Recovery DVD.
6Press 2 and then Enter.
7The RealPresence Collaboration Server installation starts.
Two DVDs are shipped with the RealPresence Collaboration Server 800s, the Polycom Recovery
DVD, and the Dell Diagnostics DVD.