Troubleshooting
✦Telephone troubleshooting.....
●Please read this user guide carefully before calling your Philips Customer Care Center.
●IF NEEDED, check that the appropriate country code is set in the
phone : | WXYZ | WXYZ |
(see page 4).
PROBLEMS
-No dialling tone when
pressing 
.
-
icon is blinking.
-When the handset is placed on the charging unit, no beep is heard.
-Battery icon remains empty although the handset has charged for 24 hours.
-No symbol on the display.
-A phonebook entry has not been memorised.
-Bad audio quality (crackles, muted, echo, etc.).
-The Caller Line Identification does not work.
CAUSES
-The base station is not properly connected to electricity or to the telephone sockets.
-Too far from the base station
-Battery pack is low (low battery icon is displayed).
-The handset is not registered.
-The handset is out of range.
-The handset is not placed correctly on the base station charging unit.
-Charging contacts are dirty.
Handset battery pack is defective.
Battery pack is uncharged.
The phonebook you wish to use is full.
-Interference from nearby electrical appliance.
-Base station installed in a room with thick walls.
-You are using the handset too far from the base station.
Service not activated or wrong operator or wrong setting.
SOLUTIONS
-Check the connections.(inside cover).
-Move closer to the base
-Charge battery pack. (inside cover).
-Register the handset to the base station. (p 13)
-Move closer to the base station.
-Take the handset off the base station and put it back again.
-Clean them with a clean and dry cloth.
Please contact your PHILIPS dealer in order to purchase new rechargeable battery pack.
Make sure your product is plugged in. (inside cover).
Charge battery pack. (inside cover).
Delete some entries to free memory space.
-Try to plug the base station in elsewhere.
-Install the base station in a different room.
-Move closer to the base station.
Check your subscription with network or change caller identification type (see page 14).
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