Problem 2: One of the Portsmith Express ports/peripherals is not functioning properly.
Upon docking, the status indicator lights on top of the Portsmith Express unit should turn on. If they do not, follow the steps below.
Step 1:
•Check the desktop for any Portsmith Express error messages.
Step 2:
•Make sure that the peripheral is securely connected to the Portsmith Express unit.
Step 3:
•Undock the Portsmith Express unit from the laptop PC.
•Remove the problem peripheral from the Portsmith Express port and redock.
•Verify that the ports are displayed correctly in the status indicator and in the Portsmith Express Monitor Utility. If the port appears normal, then reattach the peripheral.
Step 4:
•Go to the desktop and
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•Double click System.
•Select the Device Manager tab
•Check for any error messages from within Device Manager. If a port has an error, then try removing the port by selecting Remove and then undocking and redocking the unit.
•Reinstall the peripheral. (See to “Hardware Setup” on page 4.)
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