Software Issues

This section addresses open software issues that you may encounter as you install, configure, and use Newpoint Compass software products. None of these issues are catastrophic, and are slated for correction in a future release, if possible.

TCL / TK Error Messages

As you perform certain functions in Newpoint Compass, excessive CPU usage may cause TCL/TK error messages to appear. These messages are harmless; click on OK to accept and close the message, and your procedure should not be interrupted.

To avoid these errors, load Newpoint Compass to a larger platform (such as a Pentium II), or allow the PC more time between functions to process your work.

Insufficient Memory Resources Messages

After you install additional Newpoint Compass software modules, or after you load additional drivers to the system, remember to adjust shared memory segment size. The segment size should be based upon the number of drivers loaded to a system. If the segment size is not adequate, you will receive a dialog that warns “Insufficient Memory Resources. Entering system maintenance mode for configuration; after configuring your shared database size, stop and restart Compass”. Compass will enter into Maintenance State so that you can reconfigure your shared database size.

To adjust this setting, open the Runtime-Configmenu in the Newpoint Compass Administrator main menu bar. Select System Configuration / System Parameters.

As a general rule, this setting should be 1000 KB per driver loaded to the system. For example, if six drivers are loaded, the Global DB Size (KB) should be no less than 6000 KB.

If you set Global DB Size (KB) too high or too low, you may experience shared memory problems. Try different settings when first installing the Newpoint Compass software or adding additional drivers; pay particular attention to variations in driver sizes and how many are loaded. After you adjust Global DB Size (kb), change the Newpoint Compass state to Stop, then back to Idle to load the drivers and continue configuration.

Newpoint Technologies, Inc.

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Rev. 3.2 –01/31/01

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Power Sentry 4 manual Software Issues, TCL / TK Error Messages, Insufficient Memory Resources Messages

4 specifications

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