PowerFile C200 manual Troubleshooting Guide, Macintosh-specificIssues, General

PowerFileTroubleshooting

Troubleshooting

Troubleshooting Guide

Macintosh-specific Issues
PowerFile Desktop icon does not	-	PowerFile not plugged in. Check that power cord is
appear on Desktop.		plugged into unit and into a powered wall outlet or
		power strip. Verify that the FireWire cable is attached
		to the PowerFile and to the computer. Make sure
		that any cards are seated firmly and are seen by the
		OS.
	- Check that Power button on front panel is depressed
		(Display Window will be illuminated when PowerFile
		is powered on).
	- Reboot the host computer, and then power-off and
		then power-on the PowerFile.
MFX preference pane does not	-	In the Finder, go to your home directory (click the
appear.		’Home’ icon). Open the ’Library’ folder. From there,
		open the ’Caches’ folder. Find the
		“com.apple.preferencepanes.cache” file and trash it.
		Log out, and log back in, run system preferences.
“Icon mosaic” is scrambled.	-	Open the View Options window in the Finder and set
		the icon size to 32x32.
General
Cannot read/identify a disc.	-	Disc inserted the wrong way. The disc must be
		placed into the PowerFile with the data side to the
		left, and the label side to the right.
	- Disc has no volume tag. While most commercial CD
		and DVD discs have volume tags, you may
		occasionally come across one that does not. In this
		case, there is nothing for the PowerFile to read, so
		the disc will remain listed as Unidentified disc even
		after the disc has been mounted into a drive.
	-	Disc is damaged, scratched, dirty, etc. Verify that
		there are no scratches, smudges, or data integrity
		issues on the disc.
	- Disc is blank recordable or rewritable. This should be
		fixed in upcoming releases.

PowerFile MFX User Guide 24